Jorge Bonar

Experience

• 

  Tactix Consulting Group, Inc.

  Jun 1993 - Nov 2004

  Network Engineer
• 

  Duke Energy Corporation

  Sept 2004 - Jan 2016

  • Scheduling and coordination of all IT Project Managers in charge of primary company projects related to new software implementations or updates• Scheduling and coordination of software testing by the business users• Supervision and reporting of quarterly release deployment and implementation • Promoted and led the IT Continuous Improvement Program using LEAN and Six Sigma tools and techniques• Co-lead in the improvement effort to revamp the Call Center Major Storm process• Duke Energy Lean Certified• Completed Six Sigma Green Belt training and examination • On call position in charge of responding, managing, and resolving critical IT outages• Responsible for reporting to all levels of IT Management including the CIO• Generation of trend analysis reports, and evaluation of past events to prevent future outages• ITIL Certification

  • Software Release Manager

    Aug 2014 - Jan 2016

  • IT Performance Excellence

    Apr 2013 - Jul 2015

  • IT Service Disruption Event Manager

    Sept 2004 - Mar 2013
• 

  Tactix Consulting Group, Inc.

  Jul 2020 - Jul 2022

  Vice President

  Expand, grow, and improve Tactix's business and subsidiaries. Involved with all areas of business operations.

• 

  Duke Energy Corporation

  Jul 2022 - now

  IT Infrastructure Analyst