Vern Yu

Experience

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  E-Traffic Project team of Hsinchu city government

  Aug 2004 - May 2006

  Part-time Software Engineer

  Design and build taxi fleet GIS monitor system. *The project team was organized by my faculty advisor of Chung-Hua University.

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  Supergeo Technologies

  Nov 2006 - Feb 2007

  Software Engineer

  1. Worked on-site with the client, and responded to the client's requests. 2. GIS-related Website and database maintenance and management. 3. GIS layers editing and producing. 4. Handle Customer Service related tasks.

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  Tsung Chan Technology Consultants Ltd.

  May 2008 - Sept 2008

  Programmer

  1. Developed web GIS applications that were based on Oracle database with VB .NET, C# .NET, and MapGuide.2. Implemented Mapguide service and created a technical document for the development team.3. Created project documents and handled issues from the client.

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  臺北市政府

  Sept 2008 - Mar 2015

  Researcher

  1. IT Service research and plan. (both public service and internal improvement plan).2. Transferred policy ideas into executable plans, according to the results of the feasibility assessment, requirements analysis, cost and risk evaluation, system design, and communication/negotiation of workflow integration between different departments.3. Communicate with/between different departments, companies, and organizations to promote the policies or plans. 4. Manage multiple projects, including user requirement analysis, system building assessment, user relationship development, service expansion evaluation, tender works, contracts management, vendors evaluation and management, and crisis handling. 5. In charge of Taipei 1999 Citizen Hotline IT Service, which integrated multiple internal and external systems (including CTI, CRM, task process, HRM, reporting, KM, GIS…etc.) along with complicated workflows that are related to different departments.6. Designed and managed the 2010 Taipei International Flora Expo operating system.Below are the awards I have earned through my work result. Show less

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  Campuscruiser

  Apr 2015 - Dec 2018

  Project Manager

  1. Lead business group (including AM, CS, BA, SA, UX/UI, R&D, and QA team) to develop a new-build B2C (combine O2O) Cloud Education platform (as SaaS), and create a B2B multinational brand in education and financial domain individually.2. Understand/analyze the needs that came from clients, users, or the internal operation team, adjust the development plan to fulfill the need, and keep the progress of the original development goal at the same time. 3. Continually improving the way of document management, communication, and integrated workflow along with a flexible development plan, to reduce the impact of accidents or temporary requirements. Thus, let the team stable step forward in a dynamic environment.4. Communicate between cross-organizational (different company/department/role) team and multinational team to resolve issues and implement the development target. 5. Develop and maintain relationships with clients or other project stakeholders. 6. Organize and implement system operation training for clients.7. Organization resource control and management. Show less

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  Cathay Financial Holdings Co., Ltd.

  May 2019 - Sept 2020

  Product Manager

  1. Design digital service/APP to fulfill the business goal along with considering user feedback and user behavior data. 2. Co-work with various teams and roles (across business development, marketing, UED, SA, R&D, QA, CS, and other product teams) to accomplish the tasks from feature design to operation works. 3. Design CRM and customer service system for operational and development requirements of new business.4. Identify and control the issues or changes from the daily operations or cross-team development plans.5. Communicate/coordinate between different departments or organizations in order to integrate the related business plan, optimize resource usage and maximize the benefit of the company. Show less

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  CTBC Bank

  Sept 2020 - Feb 2023

  Advisory Project Manager

  1. Organize an Enterprise Architecture(EA) development plan that suits CTBC according to the research of TOGAF standards and the EA-related reports from Gartner. 2. Design and build the CTBC Enterprise Architecture Management Platform, as the key digital tool within the EA development plan. 3.Holds the position of Architecture Review Board(ARB) Executive Secretary, 4. Manage and maintain CTBC Public Cloud regulations, and audit cloud service accordingly. 5. Co-work with enterprise architect to implement CTBC Cloud transformation plan and POC activities.6. Execute internal audit or self-check procedure. 7. Resolve legal and regulatory issues among new services or businesses. Show less

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  SS&C Technologies

  Feb 2023 - now

  Project Manager

  1. Collaborate with various global functional teams, monitor and manage resources, plans, budgets, and documentation across multiple projects throughout the entire project lifecycle in a highly dynamic environment.2. Resolve project issues by relocating resources, adopting suitable tools, improving communication, optimizing workflow, and building relationships with stakeholders, thus facilitating project milestones.