Sofia Zelenova

Experience

• 

  Lider

  Nov 2006 - Dec 2008

  Teacher

  The company has provided consulting services in accounting, computer basics, programming languages, graphics, and design. I've created a computer class course curriculum and trained small groups of kids and adults on how to work with Windows OS, MS Office applications, internet browsers, Photoshop.

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  Fozzy Group

  Dec 2007 - May 2008

  Operator of commodity accounting/system administrator

  The company is one of the largest trade industrial companies in Ukraine.• Updated information in the database, corrected invoices.• Maintained hardware and software (up to 25 PCs).Tools: Windows XP, Fozzy-Group database, MS Office 2003, internal Fozzy software.

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  Logrus

  Jun 2008 - Aug 2008

  Junior QA Engineer

  The company is specialized in the localization of the main MS Office applications (Excel, Word, Outlook, PowerPoint, Access, Publisher, InfoPath). I've analyzed the requirements, executed test cases, and submitted defects in the tracking system.Tools: Windows OS, MS Office 2007, Dublin defects tracking system, VMware.

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  GlobalLogic

  Oct 2008 - May 2019

  Managed two programs that delivered web-based and mobile native applications for the pharmaceutical, financial, automotive, and energy domain clients:- Established and managed the engineering delivery centers with onsite and offshore teams comprising over 100 developers, QA engineers, DevOps engineers, Agile coaches, Scrum Masters, and Product Owners. The centers returned $15.7M in annual revenue, significantly decreased employee turnover, and optimized the product delivery cycle by reducing time to market.- Multi-hatted as a Technical Product Manager, Scrum Master, and Release Manager during new product development in the financial domain venture. Led the team of 20+ engineers from sprint 0 to the go to market phase. Show less Managed a program consisting of five projects for the company specialized in digital advertising:- Worked with business stakeholders, executive leadership, and the GlobalLogic delivery team to define product delivery roadmap, development standards, key technology decisions, and release cadence. - Identified opportunities for standardization of process and working best practices, recommended implementation plan and rolled out changes across the client's delivery division.- Created a program plan and defined metrics, reported program status to the senior leadership team, managed client relationships.Together with GlobalLogic's CMO increased our brand awareness in the local market as a member of the speaking panel at the Seattle Tech Days 2016 Conference. Show less The client developed web performance monitoring tools that see problems as they occur, provide the data you need to fix them quickly, and to deliver accurate real-time transaction and detection information on sessions, applications, and content levels. - Managed QA team (up to 6 people), mentored newcomers.- Planned release QA activities.- Analyzed requirements, specifications, user stories, wrote acceptance criteria.- Managed QA-related information (defects, stories, specifications, plans, test cases) in various systems. Tools&Process:- JIRA, Confluence, Rally, Perforce, Fisheye, Bamboo, Selenium, VMware Vshere. - Manual/automated testing, mobile, functional, GUI, usability, performance testing.- Agile. Show less A client has developed the product that delivers centralized data security management solutions that protect sensitive information from acquisition to deletion across the enterprise. The product used encryption, web application firewalls, security policies, and key management in distributed environments. My duties included: • Requirements and technical specifications analysis.• Test planning, test approach definition, tasks distribution within the team.• Test cases creation, update, and review.• Defects investigation, reporting, fixes verification.• Automation testing: running of existing automation tests.• Test environment configuration: virtual computer network setup (including different OSs), database configuration, additional software installation, and configuration.• Project-related documentation creation (test plans, execution plans, summary reports, internal technical documentation with OSs, and DBs setup instructions).• New team members mentorship and training plan creation.Tools:• OS: Windows 2000/2003/2008 Server, Windows7; Unix MP-RAS; Linux RedHat 3 ES/4 ES/5 ES, Linux Suse 9/10; IBM AIX 5.2/6.1; HP-UX 11.11/11.23/11.31; Solaris 8/9/10; z/Os; XenServer, XenSource; z/OS 1.9 .• DB: MS SQL Server2000/2005/2008; Oracle9i/10g/11g, Teradata 6/12/13; DB2 8.2.• Testing: AQA Tool, Eclipse, JSystem, Mozilla Bugzilla, Mozilla Testopia.• Project internal: Microsoft Visual SourceSafe, SVN, Velocity JIRA, Citrix GoToMeeting.• Others: VMware LabManager, Citrix XenCenter, Cygwin. Show less Client is the world's leading developer of Automatic Identification and Data Collection (AIDC) software-the only company that offers a complete suite of solutions for product identification and tracking. I was responsible for:• Requirements analysis.• Test cases preparation and review.• Installation, functional, database, GUI, configuration testing.• Defects investigation, reporting, fixes verification.• Test environment setup, barcodes-related test data preparation.• Basic labeling printers’ maintenance (FW upgrade, supplies).Also I went to the company Software Testing Training Center whose graduates are experienced in test cases creation/execution and defects reporting and tracking. - Learned about testing types, methodologies, how to analyze requirements, write test cases and defects. - Executed practical tasks on learned topics.Tools:• Windows 2000, XP, 2003 Server, Vista, 2008 Server, Mobile 5.0 and 6.0; MS SQL Server, Oracle, MS Access; Microsoft Visual SourceSafe, Soffront, TrackWeb, Mercury Quality Center, Atlassian JIRA, VMware workstation, TFS; Hardware: THT printers, barcode scanners and verifiers.• Bugzilla, SVN, internal GL software. Show less

  • Director, Engineering

    Jun 2017 - May 2019

  • Senior Manager, Engineering

    Aug 2016 - Jun 2017

  • Manager, Engineering

    Aug 2015 - Jul 2016

  • Manager, Engineering

    Jul 2013 - Jul 2015

  • Quality Assurance Team Lead

    Aug 2011 - Jul 2013

  • Quality Assurance Teacher

    May 2010 - Sept 2011

  • Senior QA Engineer

    Dec 2009 - Jul 2011

  • QA Engineer

    Oct 2008 - Dec 2009
• 

  Invest Inn LLC

  Mar 2019 - Jul 2019

  Founder & CEO

  Incorporated a consulting firm focused on Agile development best practices. - Created a business plan, strategy, mission, roadmap, training materials. - Configured IT infrastructure, created a corporate website and branding materials.- Defined marketing strategy and launched a campaign on social media.

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  Capital Group

  Jul 2019 - Dec 2019

  Solutions Engineer Lead

  Led the engineering team developing web and mobile applications for the new financial product. Advised upper management on how to establish and scale Scrum among business, application development, cognitive services, and data science teams under one program umbrella. As part of the senior leadership team formed an Agile Guild focused on standardizing best practices across the engineering division.

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  Blizzard Entertainment

  Nov 2020 - now

  My current responsibilities are:- Manage and improve the day-to-day operations of multiple large-scale, global projects.- Manage projects within constraints of time, budget, and quality in an Agile Scrum methodology.- Timely reporting on projects, offering insights to the business and technology teams to mitigate risks.- Hold timely retrospectives, document, and track to completion delivery improvements across the organization.- Work directly with development, HR, marketing, finance, and support teams globally to seek feedback and understand complex design and business issues.- Manage the performance of, and provide coaching, to producers/project managers on the team, fostering a highly productive, fun team environment.- Identify change management opportunities and key areas for employee engagement.- Organize and delegate the assignment of tasks for the project team. Ensure all resources are effectively allocated and tasked to keep all projects on schedule.- Assist in defining 3-5 year strategy and roadmap for Service Technologies, aligned to overall corporate initiatives.- Participate in the internal playtest for new games across Activision Blizzard King portfolio.- Interview candidates for the new roles at Service Tech, Battle.net, and QA departments.- Manage LiveOps, ensure our products and services meet defined uptime target in production. Show less

  • Associate Director, Operations

    Sept 2023 - now

  • Senior Project Management Lead

    Nov 2020 - Sept 2023