Chinenye Nwakuna, ACA.

Experience

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  Diamond Bank Plc

  Oct 2016 - Nov 2016

  Transaction Officer

  - Cash management- Fund transfer processing- Promoted the bank's products and services

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  Angela Plast

  Jan 2018 - Nov 2020

  Internal Audit Officer

  Angela Plast Ventures is a manufacturing firm that deals in production of polythene bags and plastic household items.while working with Angela Plast as an internal auditor, my responsibilities were as follows:- Obtained and analyzed accounting documentation, previous reports and data.- Identified accounting and financial record keeping processes that can be improved- Prepared and presented reports that reflects audit results and document process.- Ensured that business processes in the company were risk management compliant.- Ensured that the company is tax compliant- Reviewed financial statements to ensure compliance with government regulations.- Prepared audit findings for senior management and made recommendations- Assessed the efficiency and productivity of internal staff and made recommendations.. Show less

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  Guaranty Trust

  Nov 2020 - now

  POS SOLUTIONS OFFICER

  GTBANK is a tier one bank in the banking industry in Nigeria that provides financial services. I currently work in the digital banking department as a POS Solutions Officer and my responsibilities is as follows:- Handle shortages and non settlement issues- Ensure adherence to the bank's service level agreement.- Manage settlements, reconciliation, and profiling for real-time transaction visibility.- Reconcile bank statement, merchant settlement reports and verify transactions / settlement from processors like Interswitch.- Resolve over 20 POS charge back disputes weekly.- Assist in preparing the annual budget for the POS group.- Maintain and update the merchant database.- Collaborate with the IT department to resolve internal and external client issues. Show less