Michael Turner, MBA, MFE

Experience

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  University of Arkansas at Pine Bluff

  Aug 1992 - Mar 1997

  HVAC / Technical Project Lead

  I begun my career with UAPB in August 1992 as a HVAC Tech & Technical Project Lead. I was instrumental in managing the data center operations. I implemented strategies for the data center operations to ensure optimization of IT equipment and minimize disruptions to the operations. I had a reputation for identifying opportunities to improve processes, maximize efficiencies, and reduce costs based on engineering techniques and operating trends.+ Analyzed and recommended solutions for critical facilities infrastructure systems+ I read & understood & interpreted industry literature & technical documents + Shared technical knowledge and facilitated technical discussions and monthly safety meetings + Managed vendor relationships & scheduled maintenance with vendors on primary feeders, transformers, high voltage switchgear, UPS, ATS, PDU, etc+ Performed scheduled and routine maintenance on Data Center Systems such as back-up generators, chillers, air handler units, CRAH, CRAC, cooling towers, DX Units, etc+ Managed the day to day data center infrastructure activities+ Managed vendors / contractors relationship, defining and negotiating service contracts + Maintained regulatory compliance with applicable municipal, state, and federal codes and regulations+ Drove the execution of multiple business plans to assist with an unusual high enrollment+ Demonstrated the ability to handle multiple priorities and projects simultaneously + I scheduled and prioritized jobs, projects, assign tasks, and with vendors + Assisted the Physical Plant Director in the strategic vision by providing university needs + Provided technical expertise on critical projects to minimize negative impact to the university + Evaluated project plans, prepared financial justifications, developed requests for project proposals+ Managed the successful integration of a central cooling plant Show less

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  U.S. Department of Justice

  Mar 1997 - Jun 2006

  Manager

  As Assistant Facilities Manager / Department Head, I coordinated and led planning of construction and maintenance projects which involved reviewing and approving contracts and construction documents, such as Statements of Work, drawings, blueprints, technical specifications, government cost estimates for major equipment, and Building Life Cycle Cost Analysis. Following is a snapshot of my key responsibilities.► Provided broad team leadership, including conducting performance appraisals and disciplinary actions. ► Facilitated responses to external audits, penetration tests, and vulnerability assessments.► Reviewed and analyzed architect and engineer drawings/prints and specifications - identified weaknesses as COTR.► Planned and managed funding for B&F projects, utilities, and maintenance projects as Cost Center Manager.► Ensured all inspections and permits were in compliance. ► Prepared annual operating budget/ funding requests for the Facilities department. ► Formulated plans and procedures for maintenance, repairs, alterations and all construction projects.► Ensured availability of comprehensive confined space and lock-out/ tag-out program as well as OSEH/ health compliance.► Appointed to assist with perpetual audits that led to the facility achieving the standard of excellence award and the JACHO Accreditation for the onsite medical ward.► Managed the central power house operations which distributed high voltage electrical loads and cooling distribution throughout the facility.► Created Written MOPS KEY ACHIEVEMENTS:⇒ Established and implemented preventive maintenance and inspection programs.⇒ Led, directed, and supervised 2 garage foremen with a vehicle fleet of approximately 131.⇒ Managed various construction projects requiring familiarity with various codes, regulations, standards, methods, and techniques to ensure compliance with drawings and contract specifications.★ Sustained Superior Performance (Going Above/ Beyond Requirements) Show less

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  Walmart - Information Systems Division

  Jun 2006 - May 2022

  As a Senior Data Center Manager, I lead a team of 20 direct reports in a matrix environment and provide guidance in the planning, design, engineering, and construction of data centers/ mission critical projects. I perform site selection activities, design, build-out, and on-going support of the corporate Information Systems Division facilities. ► Manage multiple 7x24x365 mission critical Tier III and Tier IV data center facilities.► Develop and manage a $26 million annual operating budget.► Manage capital projects, physical infrastructure planning, and utilities infrastructure.► Manage compliance requirements and relationships with state & local inspectors ► Coach team members, handle disciplinary matters, and conduct performance appraisals.► Track Key Performance Indicators (KPI's).► Conduct strategic planning meetings to meet the goals and objectives of the company.► Create and oversee vision for the Enterprise Critical Infrastructure Service Team.► Manage ITAM, data center end of life equipment, migrations, moves, and consolidation efforts.► Manage progress of contractors and coordinate, review, and approve change controls.► Manage staff in the maintenance of transformers, generators, switchgear, UPS, ATS, PDU, chillers, pumps, AHUs, CRAHs, CRACs, cooling towers, water treatment, construction activitiesKEY ACHIEVEMENTS:⇒ Established vendor relationships and renegotiated service contracts to reduce costs by leveraging scale.⇒ Maximized efficiencies and lowered MTTR by inspiring associates to meet/ exceed SLAs.⇒ Use BMS to track utility usage and power usage effectiveness (PUE)⇒ Leveraged new technology to lower the PUE to 1.4 ⇒ Collaborated with executive leadership on capacity planning and facility retrofits. ⇒ Created and updated processes and procedures in accordance with change management and ITIL foundations. Show less As Data Center Advanced Systems Engineer I employed strong technical acumen to analyze complex technical information, identify operational/ engineering issues, consult with Licensed Engineers, and design solutions to resolve issues in mission-critical facilities. Following is a snapshot of my key responsibilities.► Led infrastructure projects for data and distribution centers by developing project plans and change controls.► Managed multiple mission-critical facility infrastructure sites with redundant power configurations such as N, N+1, and 2N with redundant cooling systems.► Developed and managed budgets, proactively identifying cost reduction/ control strategies. ► Selected contractors, negotiated contracts, established deliverables, and evaluated contractor performance.► Estimated project requirements/ long-term needs for data center hardware and system growth.► Managed maintenance on transformers, generators, switchgear, fire-suppression, UPS, ATS, PDU, chillers, pumps, AHUs, CRAHs, CRACs, and cooling towers.► Responded to after-hour issues to minimize impact to the business.KEY ACHIEVEMENTS:⇒ Spearheaded successful Lean Six Sigma project that reduced data center lighting costs by 50%.⇒ Analyzed water usage and recommended solutions that reduced sewage costs by $36K over 12 months. ⇒ Implemented policies and procedures for safety compliance, hazard control, Sarbanes-Oxley, and business continuity.⇒ Authored and implemented step-by-step procedures and standard operating procedures to ensure SLAs were met.⇒ Led and managed a successful $26 million project to integrate new power and cooling plants into an existing data center. ⇒ Led and managed a Lean Six Sigma project that yielded an annual cost savings of approximately $11K.★ Business Continuity Award (100% Uptime-Multiple Data Centers) Show less As Data Center Advanced Systems Engineer, I ensured stability and peak efficiency of mission-critical facility infrastructure systems by managing hardware installations. Following is a snapshot of my key responsibilities.► Managed physical infrastructure space utilization to ensure power and cooling levels met company objectives.► Developed change implementation plans for data center infrastructure and communicated high-risk level changes.► Resolved mission-critical enterprise facility issues by reviewing technical data and troubleshooting critical systems. ► Reviewed, analyzed, and wrote change controls; implemented planned changes and evaluated results. KEY ACHIEVEMENTS:⇒ Drove success of major facility infrastructure projects by managing vendors, evaluating project plan/ implementation steps, directing project activities, and providing clear team guidance. ⇒ Recommended new and innovative business solutions and identified new technology designs, methodologies, and applications to maintain competitive business advantage.⇒ Achieved peak performance of critical facility infrastructure systems by conducting audits and implementing improvements. Show less

  • Senior Manager II, Data Center Infrastructure Operations

    Mar 2010 - May 2022

  • Advanced System Engineer

    Feb 2008 - Mar 2010

  • System Engineer

    Jun 2006 - Feb 2008
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  Community of MBA's

  Jan 2016 - now

  Creator & Founder

  The Community of MBA’s is dedicated to the enhancement and development of inspiring degree seeking individuals with a similar interest. It serves as a purpose for like‐minded professionals to share best practices to succeed in the classroom whether it is brick & mortar based or online. The primary members has achieved a MBA or higher. We are dedicated to helping restore people confidence in themselves by serving as mentors, tutors, and providing feedback to simple questions. The primary mission is to create a network of Master Degrees that will allow degree-seeking students to leverage the experience of working professionals. The student (s) may receive various responses based on actual real world experiences. Show less