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Abhijeet Chakraborty

Abhijeet Chakraborty

Vocational Trainee in NTPC Vindhyachal

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location of Abhijeet ChakrabortyBengaluru, Karnataka, India

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  • Timeline

  • About me

    Trainer at Concentrix

  • Education

    • Shri Shankracharya Institute Of Professional Management And Technology

      2012 - 2016
      Bachelor of Engineering (B.E.) Electronics and Telecommunication Engineering

      Activities and Societies: Participated in "singing" during Annual Cultural Event "ALOHMORA" held on January 2014.

    • Radiant Public School , Raipur (C.G)

      2010 - 2012
      11th and 12th senior secondary examination. maths and science

      Activities and Societies: Singing competition

    • Amity University Online

      2024 - 2026
      Master of Business Administration - MBA Information Technology

  • Experience

    • NTPC

      Jun 2015 - Jun 2015
      Vocational Trainee in NTPC Vindhyachal

      Got an experience by seeing the technical and the operational environment during the vocational training period in NTPC Vindhyachal,which is one of the largest coal based power industry in Asia,which is having a capacity of generating 4,260MW of Electricity.

    • BYJU'S

      Jan 2022 - Mar 2022
      Business Development Associate Trainee

    • Influx

      May 2022 - May 2022
      Voice and Chat Support Associate

      Learned about Customer Support and Chat Support at Influx and Passed the Internship. Waiting for Placement with a Client.

    • Vedantu

      Jun 2022 - Aug 2022
      Academic Counselor

    • DishTV

      Aug 2022 - Jan 2023
      Inbound Customer Service Representative

    • Concentrix

      Jan 2023 - now

      Train the newly hired and make the employees well versed with the process knowledge. Reviewer, ChatBot, Trust & Safety (Gen AI) - Google (via Concentrix) * Reviewed chat responses generated by Gemini, a large language model, to ensure they are safe, unbiased, and meet Google's AI safety standards. * Identified and flagged potentially unsafe or harmful content to prevent violations of Google's AI Principles. * Contributed to maintaining a high-quality user experience for consumers interacting with Gemini.

      • Trainer and Quality Analyst

        Nov 2024 - now

      • Operations Representative

        Jan 2023 - Nov 2024

  • Licenses & Certifications