
Terry Gray
Office Manager/ Bookkeepr

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About me
Senior Project Manager
Education

The Ohio State University
-Bachelor of Science (BS) Business Administration and Management, General
Experience

Pro-Tech Pest Control
Jan 2006 - Jan 2007Office Manager/ Bookkeepr• Scheduling the Tech’s and preparation of routes• A/P & A/R Deposit Collections• Workmen’s Comp Claims, Human Resource• Customer Service• Contract and Proposals, Purchasing and Receiving, Sales• Payroll

Aquatic Architechs
Jan 2007 - Jan 2008Senior Project Manager/ Bookkeeper• Responsible for Payroll, including: Preparation of 941 quarterly reports, State UCT -6 tax reports, 940 Federal reports and deposit,W-2 and W-3 , Monthly sales tax, A/P & A/R Deposit and reconciliation of bank accounts• Customer Service• Preparation of Liens and Release of liens , Contractors final Affidavit, NTO’s NTC’s• Preparation of Contracts, Proposals, Estimates and Change Orders• Preparation of Permitting Packets, Scheduling Inspections, Scheduling all phase of pool construction with both in house and sub contractors, Doing material take off• Purchasing and Receiving• Employee’s Company Insurance, Workmen’s Comp Audit , Human Resource, Sales Filing Show less

Dunkin Donuts
Nov 2009 - Feb 2017General Manager• Assist area manger in troubled stores working hands on thru coaching and developing new managers and support existing leadership within my network • Successfully exceeding company standard for yearly comp sales growth at a current rate of 3.57%; increasing yearly sales by $11,235.48 YTD• Oversee general operations of the store on a day to day basis• Create a labor schedule and manage payroll to meet the demands of our business and be in line with our P&L• Analyze and manage food cost and weekly inventory to be in line with our P&L• Compile weekly sales forecasts and budgets for food, labor, and bakery Production• Coordinate with corporate representatives on growth opportunities for my location• Effectively recruit new talent and organize plans for development• Organize training and execution for monthly marketing products and promotions• Work directly with team members on service opportunities and upholding compliance with company and state standards• Organize maintenance of equipment and facility• Investigate out-of-tolerance Loss Prevention goals, establish a root cause, and ensure resolutions• Responsible for ensuring a minimum of 75% of highly satisfied guests according to online survey; 5% over market• Respond to guest complaints and take action to resolve• Ensure each marketing window is fully executed including POP and product testing Show less

Atlanta Bread Company
Feb 2017 - Feb 2022General Manger
Coffee Cafe llc DBA Dunkin Donuts - Baskin Robbins
Oct 2017 - Feb 2022Hiring Manager and Devolpment
Popeyes Louisiana Kitchen, Inc. / TA travel centers
Jul 2018 - Feb 2022Training Manager
Dunkin'
Dec 2018 - Feb 2022General Manager
ROCKET ELECTRIC
Feb 2022 - nowSpecializing in Electrical Roll-off Projects and Lighting Solutions
Senior Project Manager
Feb 2022 - nowAdministrative Assistant Office Manager
Feb 2022 - Apr 2024
Licenses & Certifications

Serve safe
Languages
- spSpanish
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