Angie Chisholm, SPHR, SHRM-SCP

Experience

• 

  Opryland USA

  Jan 1977 - Jan 1979

  Group Sales Assistant
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  Vision Cable Communications, Inc.

  Jan 1980 - Jan 1995

  Handled all employee relations issues for over 1200 employees in 15 locations throughout six states. Assisted with compensation and benefits. Oversaw all office operations and directly supervised administrative assistant staff.Promoted to Training Manager in 1984. Developed, implemented and facilitated all training for Customer Service Representatives in 15 locations throughout six states. Provided Customer Relations Skills training for all Technical Operations and Sales Department employees. Provided Sales training for Customer Service Representatives, Technical Operations and Sales Department employees.

  • Manager of Personnel

    Jan 1993 - Jan 1995

  • Office Manager/Training Manager

    Jan 1980 - Jan 1993
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  Time Warner Cable

  Jan 1995 - Jan 2007

  Senior Human Resources executive for the Charlotte Division which was comprised of approximately 1300 employees in over a dozen locations.Supervised the Human Resources and Training Departments which were made up of 24 employees.Responsible for all functions of HR including EEOC and Legal Compliance, Benefits, Employee Relations, Staffing, Compensation, Coaching and Counseling, Performance Management, Succession Planning, Employee Development, Diversity, Employee Recognition, Safety and Training.Developed and implemented a Customer Service, Technical and Safety Training program that grew from two trainers into a staff of 12 that averaged over 75,000 annual training hours.Oversaw the development, implementation and day-to-day operations of an 8,000 square foot, state-of-the-art technical training facility considered to be Time Warner Cable's best training facility in the nation.Oversaw the employee portion of two mergers and acquisitions. Show less

  • Vice President of Human Resources

    Jan 2001 - Jan 2007

  • Director of Human Resources

    Jan 1995 - Jan 2001
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  Auger Media

  Jan 2007 - Jan 2008

  Human Resources Consultant

  Human Resources Consultant for acquisition project. Conducted an analysis of benefit plans and prepared employee benefit presentations and communications.Advised President on all Human Resources decisions in determining new policies and procedures.Prepared employee handbook and policies.

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  Children's Theatre of Charlotte

  Jan 2009 - Sept 2014

  House Manager

  Oversee house operations and provide quality customer service to patrons.Respond to customer inquiries, requests and complaints during performances.Supervise and train usher staff; instructing, assigning, reviewing and planning their work.

• 

  Klein and Associates, LLC

  Jul 2010 - Jul 2014

  Human Resources Consultant

  Provide a wide range of services from Executive level support and strategy to supplementing an existing Human Resources team.Services include Coaching and Counseling, Performance Optimization, Leadership Development, Organizational Ethics, Search and Recruitment, and Compliance.

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  Patterson Pope

  Aug 2014 - Nov 2014

  Interim Human Resources Director
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  Patterson Pope

  Jan 2015 - now

  Human Resources Specialist