John Sotelo

John Sotelo

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  • Timeline

  • About me

    Site Reliability Engineer at Microsoft | MSSA Alumni | Active Security Clearance

  • Education

    • Saint Martin's University

      2021 -
      Certificate Computer Science
  • Experience

    • US Army

      Oct 2015 - Jan 2021

      Responsible for management and operation of Department of Defense (DoD) systems and the hardware. Monitored network traffic and activity, as well as install and configure software updates and performing database backups to restore and protect user information. Responsible for installing, configuring, and maintaining network support for organizations. Acted as reference point for all IT related queries at the user level and responded to user needs in a timely manner to ensured optimal running of all networks. On-call 24/7 Network Administrator for network related operations, including system patches and updates, trouble tickets, network monitoring through SNMP mapping tools, and network maintenance.

      • System Administrator

        Apr 2018 - Jan 2021
      • Network Administrator, Team Leader

        Apr 2017 - Apr 2018
      • Network Administrator

        Oct 2015 - Apr 2017
    • Microsoft

      May 2021 - Aug 2021
      Microsoft Software and Systems Academy

      Specializing in Server and Cloud Administration:• Set up, configure, and maintain company networks and system infrastructure; generate system improvements based on business needs.• Develop and monitor security related policies and guidelines; monitor the implementation of a security infrastructure; install and implement security programs.• Deploy virtual systems and network resources according to specifications based on established guidelines.• Collaborate with other departments to troubleshoot and resolve network connectivity and stability issues, test networks for weaknesses.• Implement Microsoft Azure Infrastructure Solutions.• Install and configure Windows Server 2016. Show less

    • Microsoft

      Nov 2021 - now
      Site Reliability Engineer
  • Licenses & Certifications