John Sotelo

Experience

• 

  US Army

  Oct 2015 - Jan 2021

  Responsible for management and operation of Department of Defense (DoD) systems and the hardware. Monitored network traffic and activity, as well as install and configure software updates and performing database backups to restore and protect user information. Responsible for installing, configuring, and maintaining network support for organizations. Acted as reference point for all IT related queries at the user level and responded to user needs in a timely manner to ensured optimal running of all networks. On-call 24/7 Network Administrator for network related operations, including system patches and updates, trouble tickets, network monitoring through SNMP mapping tools, and network maintenance.

  • System Administrator

    Apr 2018 - Jan 2021

  • Network Administrator, Team Leader

    Apr 2017 - Apr 2018

  • Network Administrator

    Oct 2015 - Apr 2017
• 

  Microsoft

  May 2021 - Aug 2021

  Microsoft Software and Systems Academy

  Specializing in Server and Cloud Administration:• Set up, configure, and maintain company networks and system infrastructure; generate system improvements based on business needs.• Develop and monitor security related policies and guidelines; monitor the implementation of a security infrastructure; install and implement security programs.• Deploy virtual systems and network resources according to specifications based on established guidelines.• Collaborate with other departments to troubleshoot and resolve network connectivity and stability issues, test networks for weaknesses.• Implement Microsoft Azure Infrastructure Solutions.• Install and configure Windows Server 2016. Show less

• 

  Microsoft

  Nov 2021 - now

  Site Reliability Engineer