Akanksha Vishwakarma

Experience

• 

  Wipro

  May 2022 - now

  In my current role as an Microsoft 365 Administrator, I've been entrusted with high-level access privileges by our esteemed clients. This responsibility has provided invaluable opportunities to deepen my understanding of cloud infrastructure and administration. Serving as a crucial link between our organization and our valued US-based customers, I've honed my skills in meeting and exceeding customer requirements, swiftly resolving issues, and ensuring the seamless operation of our cloud environments.Throughout my tenure, I've gained extensive experience in administering Microsoft 365 cloud services, managing the Azure portal, overseeing Exchange, and handling MS Teams licensing packages. Additionally, I've demonstrated proficiency in SharePoint Online, successfully leading the migration of on-premise data to cloud-based SharePoint Online environments.Engaging with over 500 stakeholders has been a cornerstone of my role, providing me with the opportunity to address diverse needs, resolve complex issues, and provide exceptional support. This hands-on experience has equipped me with a profound understanding of client requirements and enabled me to deliver tailored solutions effectively.Continuously embracing new skills and challenges, I remain committed to furthering my expertise, knowledge, and hands-on experience in Azure cloud and Power Platform administration. As an Azure DevOps/Power Platform administrator, I eagerly embrace new challenges and customer requirements, aligning them with the importance of business needs. Working closely with Microsoft services, including Azure cloud, Microsoft Power Platform, and data analytics, I am dedicated to driving success for both our clients and our organization Show less Throughout my career, I have remained steadfast in my commitment to personal growth and organizational success. I have dedicated myself to leveraging my expertise in cloud technologies, AI tools, and data analytics to make impactful contributions to our projects and initiatives. My achievement of certification as a Google Cloud Associate and Microsoft Azure further underscores my dedication to continuous learning and professional advancement.In various roles, I have collaborated with a diverse array of stakeholders and clients, gaining invaluable experience in understanding their requirements and expectations. I have honed my skills in various Microsoft services, including Exchange, SharePoint, Teams, and Power Platform, equipping me with a comprehensive understanding of their functionalities and applications. Additionally, I have immersed myself in data analytics tools, further expanding my capabilities and expertise in this domain. Show less

  • Project Engineer

    Aug 2023 - now

  • Cloud Support Engineer

    May 2022 - Aug 2023