João Ferraz

Experience

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  Sacoor Brothers

  Jan 2013 - Nov 2015

  🔹 Mastering all store administrative duties with precision.📑 Lead and motivate teams to achieve strategic goal🗂️ Provide guidance, mentorship, and support to team members, fostering a culture of collaboration, accountability, and continuous improvement (KAIZEN culture)🛍️ Delivering tailored, in-person sales guidance for optimal customer experience.👥 Skillfully overseeing and motivating team members to excel.🔥 Resolving conflicts and addressing complaints with finesse.⏰ Excelling in time management for streamlined operations.📋 Efficiently delegating and supervising tasks for productivity.🌟 Providing exceptional public service with a customer-centric approach.📦 Monitoring stock levels and orchestrating inventory management flawlessly.🎓 Team Leadership, offering impactful training support and inspiring leadership. Show less

  • Store Manager

    Jun 2014 - Nov 2015

  • Operations Coach (Assistant store manager)

    Jun 2013 - Jun 2014

  • Sales Assistant

    Jan 2013 - Jun 2013
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  Sodicentro Lda

  Nov 2015 - Aug 2023

  Digital sales specialist | Social Media Sales Content

  🚀 Expert in optimizing online sales and social media platforms for maximum impact. develop and implement strategic plans to drive growth and profitability within the areas of responsibility🎯 Proven track record in generating and nurturing leads to drive sales growth and managing Salesforce, Autoline and CRM Tools💡 Analyze market trends, competitor activities, and consumer behaviour to identify opportunities for product/service innovation and differentiation🌟 Collaborate with cross-functional teams to align strategies with overall company objectives.🔍 Committed to ongoing customer engagement and follow-up to ensure satisfaction.🚗 Build and maintain strong relationships with key stakeholders, including clients, vendors, and industry partners, to drive business growth and foster long-term partnerships Show less

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  SPORTMARAN

  Aug 2023 - Sept 2024

  Sales consultant (B2B | B2C)
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  Ascendix Technologies

  Sept 2024 - now

  Salesforce Administrator