Bernhard Ferro

Experience

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  ORF

  Jan 1998 - Jan 2003

  Information Designer

  Design of multimedia content (images, copy, video...) for ORF.at

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  SWAROVSKI

  Feb 2002 - Jan 2003

  Information Designer

  Designing multimedia content for a digital platform covering crystals (Thecrystalweb.org).Did Expert and User Evaluations for the web portal.

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  Nokia

  Jun 2003 - Nov 2004

  Webdesigner

  Interaction Design and Web development for Nokia.at and Nokia.ch.User Experience and Content Management for the web shop of Nokia.at and Nokia.ch.

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  USECON - Experience Design & Consulting

  Jan 2004 - Aug 2007

  User Experience Senior Consultant

  Interaction Design and User Experience Management for clients in the field of Mobile Communication, Insurance, Software, Public Sector, Financial Services and Consumer Products.Design and conduction of several research activities for Near Field Communication projects in cooperation with Mobilkom Austria.

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  Generali

  Sept 2007 - Aug 2008

  User Experience Manager

  Interaction Design and User Experience Evaluation for different Web Portals(Generali, VeriSign). Internal knowledge- and innovation management: design and conduction ofworkshops, processes and communication.

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  Bwin

  Sept 2008 - Jul 2013

  Senior Interaction Designer

  - Interaction Design in the form of low- and hifi interactive prototypes serving as a part of functional specifications in a fast paced, agile product development environment for mobile and desktop gaming applications- Creation of interaction models, user task flows and interactive user interfaces that promote ease of use and a superior user experience- Translation of business requirements into design concepts and functional user experience design- Building of Concepts cars (design concepts, interactive prototypes) for existing and new products- Capturing of gaming specific technology and design trends Weniger anzeigen

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  Tieto

  Aug 2013 - Jan 2019

  Senior Service and Interaction Designer

  - Service Design to help clients innovate and improve their services to make them valuable (telecom, public sector, manufacturing industry)- Interaction Design in the form of interactive prototypes - Working on interaction models for connected and automated factories (IoT) - Interactive Prototyping for various technologies (Mobile, Wearables, Gesture-driven,...)- Translation of business requirements into design concepts and interactive experiences- Applying Design Thinking to drive organizational change and help clients in creating customer-centric services- Crafting services within a "Design Sprint."- Managing and conducting design conferences - Building a design network across the organization Weniger anzeigen

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  Raiffeisen Bank International AG

  Apr 2019 - now

  Senior Product Designer

  - Facilitating Design workshops to understand user and business objectives (with AI)- UX/UI Design of customer facing and internal banking applications (with AI)- Conducting user research to uncover user behaviour and needs (with AI)- Fostering a culture of visual thinking and rapid prototyping of ideas- Coaching internal Startup teams towards a product and customer centric way of working