Justen Rouse, PMP

Experience

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  SmartSynch

  Nov 2004 - Jul 2010

  Senior Software Quality Assurance Engineer

  • Lead testing efforts through all phases of testing: Integration, System, and Performance. • Prepare test plans based on the project and available resources.• Function as a liaison between SmartSynch and customers in setting up field pilots, demonstrations, and troubleshooting problems that may occur in the field. • Perform full system setup of test environment which includes the following: upgrades to software, installing databases, upgrade product firmware, and programming hardware using Third-Party software. • Work with the Systems Engineering, Software, and Firmware development teams to ensure the deployment of quality products.• Establish test documents such as user guides, test cases, and test reports based on requirements and design documents. Show less

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  SmartSynch

  Jul 2010 - Jun 2011

  Software Quality Assurance Manager

  • Work with department managers to determine the scope and requirements of new and existing projects. • Lead a team of Software and Electrical Engineers through all phases of testing: Integration, System, and Regression. • Create project plans to manage the testing of products and provide dates of completion. • Manage multiple projects at a time along with providing support for Engineering and Customer Service.

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  Southern Farm Bureau Casualty Insurance Company

  Jun 2011 - Mar 2013

  Software Quality Assurance Team Lead

  • Establish Quality Assurance processes for the company. • Manage QA efforts for the new Billing and Claims system within the company.• Report monthly status to the Senior VP of IT and VPs of other states involved. • Work with Project Managers and Team Leads to determine scope and requirements of new and current projects. • Create test plans, test cases, report test results, and track defects all the way through fixed and closed status.

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  Itron, Inc.

  Mar 2013 - Jul 2020

  Technical Consultant

  • Work with both Delivery and Managed Service teams to determine scope and requirements of new and existing projects. • Conduct requirement workshops to ensure Itron is meeting customers’ needs and expectations. • Document requirements for customers and verify these requirements are satisfied.• Install, upgrade, configure and test Itron applications such as: Itron IEE MDM, MV90/Service Mode, and Multispeak.• Using Salesforce, work with customers to track and troubleshoot issues.

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  Mississippi Department of Transportation

  Dec 2020 - now

  IT Project Manager Team Lead

  • Responsible for project planning, overseeing activities of the project team, identifying appropriate resources needed, and providing project timelines. • Provide guidance to lower-level Project Managers. • Work with MDOT employees to determine scope and requirements of new and existing projects.• Troubleshoot and test applications within MDOT.• Work with MDOT employees to improve and upgrade current applications within the company.