
Kelley Blosser, MBA, PMP
Quality Manager

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About me
Assc Vice President of Customer Operations
Education

California State University, Los Angeles
2006 - 2008Bachelor of Arts (B.A.) Communication and Media Studies Overall GPA 3.92Activities and Societies: Lambda Pi Eta Graduated Magna Cum Laude as a full time student and full time employee. Engaged in the "University Experience" even as a seasoned adult and enjoyed being very active in student life including Lambda Pi Eta governing body group.

University of La Verne
2011 - 2014Master of Business Administration (M.B.A.) Management and Leadership Graduated with MBAGPA 3.86 Achieved as a full time student, full time employee. Fairly challenging, but so proud to have accomplished the goal.
Experience

Mulligan Sales Inc
May 1995 - Nov 2009Quality ManagerPlanned and implemented production, preventive maintenance, and new process integration schedules. Evaluated ingredient and material requirements initiating the appropriate orders to produce finished goods. Oversaw the mixing and blending of ingredients to manufacture bulk food additive blends. Managed vendor relationships conducting negotiations for annual contracts of commodities and crop specific components based on forecasted needs. Reviewed and approved purchases of laboratory equipment and supplies to evaluate ingredients. Ensured ongoing maintenance of processing and warehouse equipment to maintain optimal performance. Show less

WePackItAll
Nov 2009 - May 2017Director of OperationsProvide direction for all manufacturing, warehouse, logistics, and technical operations determining goals, policies, and procedures. Lead an organization comprising 80% of the company’s permanent and temporary workforce varying from 125 to 300 personnel daily depending on production demands. Administer annual department and CapEx budgets of $8-10 million for support of ongoing operations. Utilize financial statements, sales activity, and labor and material costs to forecast and develop budgets. Ensure compliance with all health and safety regulations in a challenging manufacturing environment subject to repetitive motion injury. Perform financial analysis assessing rate of return to evaluate potential purchases of capital equipment used in manufacturing processes. Implemented formalized reporting standards through metric collection and review, analyzing shift reports, quota review, and forecasting activities. Proactive monitored inventory volume to facilitate faster turnover, reduce waste, optimize production, reduce space requirements, and maintain quality. Show less

Mt. San Antonio College
Jan 2016 - Jun 2018Adjunct Professor of Business CommunicationsDevelop Curriculum designed to prepare students to master and effectively utilize their soft skills in the business world.Visually interesting presentations which will satisfy the requirements of all audiences including peers, trainees, and executives.Memos, letters, reports, contracts, emails.Resumes, cover letters, and interviewing skills.How to work in virtual teams using Skype, Google Docs, and GotoMeeting.Negotiations and dispute management.Cultural Diversity training. Show less

Berkley
May 2017 - Mar 2018Director Of OperationsManage operations to support business objectives and goals in a start up environment Sourcing property for off-site special projectsProvided strategic mapping and leadership to the next generation of family ownership and help facilitate the retirement of the president/owner by acting as an adviserEmployee benefits, on-boarding, and staff developmentERP system implementation project leadDevelop data collection system to capture productivity across all shiftsVendor and customer relationship managementContract negotiations Show less

Nellson
Mar 2018 - May 2024A newly created position designed to facilitate communication and cohesiveness across all functional area of the business. The business has a long history but has now moved to a new $60 million fully automated site which requires fast pace decision making in a sometimes ambiguous environment. Focused on aligning departmental goals with corporate vision.Building processes which produce repeatable favorable results.Team leadership development and alignment designed to create high performing teams with well defined goals.Relationship management with major brands who look to the organization to help design new products and manage their profile growth at a very fast pace.Managing cultural change for a very large work force who is accustomed to working in a very different environment.Defining new roles and responsibilities as tenured employees transition into an unfamiliar environment with changed tasks. Program manager for the final installation of the additional production lines and capacity. Show less
Senior Director of Commercialization
Dec 2022 - May 2024Director of Commercialization
Mar 2018 - Dec 2022Director of Business Process & Commercialization
Mar 2018 - Jan 2020Director of Business Process & Commercialization
Mar 2018 - Jan 2020

U.S. Continental - Leather & Fabric Care
Jan 2020 - Dec 2020General Manager
Best Formulations
May 2024 - nowHead of Customer Operations
Licenses & Certifications

Project Management Professional
Project Management InstituteJul 2016
ASQ - Certified Quality Inspector
ASQ - World HeadquartersOct 2010
Honors & Awards
- Awarded to Kelley Blosser, MBA, PMPMagna Cum Laude - Aug 2008
Languages
- woWorking spanish
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