Evelyn Strader

Experience

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  Blair Middle School

  Jun 1997 - Aug 1999

  School Secretary

  • Greeted visitors and was main contact for students and parents. • Kept student records accurate with current demographics and assisted with attendance and discipline. • Tracked student athletic forms and health physicals. • Tracked and balanced school budget. • Assisted in coordination of school events such as graduation, senior awards, and staff in services. • Ordered supplies and assisted staff with completion of purchase orders• Worked directly with principal and vice principal. Show less

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  Bayview Elementary

  Feb 2000 - Jun 2001

  In School Suspension/Time Out Officer

  • Supervised children removed from the classroom setting due to behavior and placed them in an isolated learning environment.• Worked closely with teachers, parents, and guidance counselors, principal and assistant principal.• Assisted children with behavioral essays and homework.

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  City of Norfolk Virginia-Department of Neighborhood and Leisure Services

  Jun 2001 - Jul 2004

  Public Services Coordinator 1

  • Responsible for the fielding of consumer and Civic League complaints and concerns to the proper agency. • Followed complaints and concerns through the abatement process. • Worked as a liaison between the general public and the City. • Worked very closely with Inspectors from Property Maintenance, Health Department, Zoning and Environmental Task Force. • Processed quality watches and uniform notices for the Norfolk Police Department. • Routinely performed field inspections to check for abatement's and violations. • Attended and spoke at Civic League meetings and Police Sector meetings when requested. • Used city database to input violations and word processing programs to make monthly reports to various supervisors. Show less

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  DAO Route Accounting Services

  Nov 2004 - Aug 2006

  Help Desk Administrator

  • Answered and logged all incoming customer calls for three businesses including HR Data. • Coordinated and ensured that help desk technicians handled calls in a timely manner. • Responsible for company equipment ordering, receiving, stocking, tracking, and deployment for both hardware and software ensuring all equipment was received in a timely and functional manner.• Ran reports, followed up with customers, set up new accounts and maintained customer database. • Managed and coordinated all scheduling and dispatching of the technicians. Show less

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  HR Data Com., Inc.

  Aug 2006 - now

  Office Manager

  • Manages a fast paced, customer oriented full-service IT and communications company. • Manages and coordinate all scheduling, dispatching and tracking of six technicians using Telogis and IT Pro software along with Outlook calendar. • Responsible for the procurement of items for specific client projects as well as in house parts and supplies. • Maintains accurate inventory of company products. • Successfully secures vendor status with numerous national service companies. • Conducts all aspects of accounts payable and receivable including deposits and collections using Quick Books.• Researches and lists company assets on eBay and Amazon and handles the company's shipping and receiving. • Advertises and interviews applicants for positions within the company. • Attended weekly BNI networking meetings to promote HR Data's services and products. • Works closely with owner to define and reach company's goals and objectives. Show less

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  HR Homefront Security

  Feb 2013 - now

  Operations Manager

  • Manages all social media and marketing, promotion of security systems, sales & service and manages back end of all security contracts held with company.• Responsible for overseeing effective customer communications and building solid customer relationship throughout the accounts life cycle.• Completes weekly scheduling while managing schedule conflicts. • Ensure contractual obligations are fulfilled while quickly resolving customer complaints concerning installation, service or customer experience issues.• Continuously monitor the sales growth vs. budget expectations, sales plans target objectives, revenue growth performance and increased market share growth. • Develops and implements key account strategic and tactical plans that insure account penetration and increased annual business.• Develops coaches and trains sales team on sales objectives • Works together with installation team to maximize customer service ratings. Show less