
Sisamkele Cengani
Customer Service

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About me
Junior bookkeeper[Debtors Clerk[Creditors Clerk[Accounting & Admin Clerk[Call Centre Agent
Education

Cape Peninsula University of Technology
2012 - 2016Diploma Cost and Management Accounting
Cape Peninsula University of Technology
-Bachelor of Technology - BTech cost and management accounting
Experience

Teleperformance and RCS
Apr 2015 - Apr 2016Customer ServiceAssist customers with Balance EnquiriesProvide product and service information to customerCommunicate in a clear and effective mannerDocument all call information according to standard operating proceduresFollow up customer calls where necessary

Capita
Apr 2017 - May 2017Customer experience advisor
Suiderland Plase
Jun 2017 - now* Capturing customer invoices to the accounting system (Dynamic 365 Business Central)*Maintaining age analysis *Assist with month-end procedures*Assist with general admin and office administration *Cash Books*Provide clients with weekly statement*Bank capturing and bank reconciliation *Collection of outstanding payments *Allocate customer payment to the correct invoices and account(matching payments)*Generate reports on account receivable, age analysis, and cash flow for management *Obtain approval for invoices to be paid to supplier*Post journals to the accounting system(Dynamic 365 Business Central)*Ensure payments to suppliers are made on time*closing of shipment Show less
Bookkeeper
Sept 2021 - nowDebtors Clerk
Sept 2018 - nowAccount Payable
Jun 2018 - nowFinance Intern
Jun 2017 - now
Licenses & Certifications

National Senior Certification in Accountancy
Languages
- enEnglish
- xhXhosa
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