Naveen Kumar Chinnappa

Experience

• 

  Transworks (Now know as Minacs)

  Feb 2007 - Feb 2008

  Technical Support Engineer

  • Providing the technical resolutions for Microsoft products like Windows Vista, Windows XP, Windows Server 2003 and all Office Products.• Providing support for Outlook Express and Microsoft Office Produts. Working on Active Directory and Group Policies.• Providing Hot fixes, product key and generating product keys for the Microsoft Products.• Working on Active Directory, Creating User Profiles, Applying Group Policies, DHCP

• 

  Wipro Infotech

  Feb 2008 - Jan 2011

  Engineer

  • Handling Incidents on VMware infrastructure for multiple clients.• Handling incidents and configuration related AD, DHCP, DNS and ADFS• Exchange Migration from 2007 to 2010, Lotus Notes to 2010• Exchange Design and Implementation (2007/2010)• Deployment of both Dev and production Windows servers at Datacentre and servers at Office Locations.• Providing RCA for Incidents• Providing KB articles.• Regular Patch management on all servers through SCCM.• Analysing server performance.• Ensuring regular Backups on servers.• Diagnosing issues related to Server hardware and coordinating with vendor • To Understand technical, business and operational requirements of the client• To recommend and get acceptance of technical architecture and design from client Show less

• 

  ANZ

  Jan 2011 - now

  • Managing Onepath Citrix environment, including fail and fix, new server provisioning via Citrix PvS.• Working towards build and design of Citrix and Windows Servers• Providing support on various Citrix issues that are identified in production as well as Lab environment.• Working on Windows 2008 server build• Involved in new project transition to the Production environment• Working on Windows clustering, installing & configuring Web servers, Veritas Storage foundation• Involved in SQL data migration in production environment• Involved in performance testing of SQL database and various other business applications Show less

  • Infrastructure Engineer

    Jan 2011 - now

  • Specialist

    Dec 2013 - Jul 2014

  • Consultant

    Oct 2011 - Dec 2013

  • Analyst

    Jan 2011 - Oct 2011