Kristy Rosenberg

Experience

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  CVS Caremark Corporation

  Apr 2005 - May 2016

  Photo Lab Technician

  • Served customers: answered questions on prices, services and service specials; resolved problems when necessary.• In unofficial leadership role, trained new employees and incorporated new suggestions for sales process and service (individual and team work).• Quickly mastered store computer system, as well as Kodak software system, completed purchase transactions, and kept accurate cash drawer.• Successfully conducted product “upsell” of photo items as well as store items.• Maintained highly organized work space.• Pushed overstock, kept cycle counts, ordered supplies, sustained accurate log of daily activity, completed weekly maintance log on photo lab/machinery. Show less

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  Gloucester Fleet Deep Sea Fishing & Charters

  May 2007 - now

  Galley Girl / Bartender

  • Demonstrate teaching, communication skills and self-initiative while taking orders, serving customers, providing useful information about fishing and the location, helping with line tangles and hooked fish on deck, as well as resolving customer issues inside and outside of fishing.• Assist with Fleet marketing campaign: provide photography for website use, assist in increasing ticket sales.• Bartend in extremely fast paced environment while maintaining positive relationship with customers• Quickly and accurately calculate prices/return change• Assist with organizing private parties/events, consistently keeping a clean service bar area and galley• TIPS (Training for Intervention ProcedureS) Certified - To ensure proper training of service, sale & consumption of alcohol. Show less

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  Speech Therapy Group, LLC

  Mar 2012 - May 2016

  Certified Medical Biller & Patient Account Specialist

  • Requested and maintained all clinical authorizations for SLP services• Completed coding to ensure accurate claims processing based on client diagnosis and service rendered• Assisted clinical staff with CPT codes for treatment requests and authorizations to ensure accurate tracking• Completed benefit checks, assessed member eligibility, and tracked utilization of the approved treatment units• Evaluated patient financial status and establish budget payment plan• Prepared, reviewed and submitted paper and electronic claims for processing• Collected payments, complete weekly deposit, track accounts receivable• Worked unpaid claims to ensure timely processing• Prepared bills and invoices for clients and private contracts• Conducted appeal process and assist insurance audits• Internal patient/insurance account audits Show less

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  Sevita

  Mar 2016 - Oct 2023

  • Support small team regarding onboarding, initial training and ongoing development regarding coding, ethical billing practices, company workflows, and complete weekly check-ins and quarterly evaluations, approve time off, and approve weekly payroll• Complete and assess month end finance reports – Cash Forecast, Cash Log, Hours Analysis• Complete interviews following an initial interview and assist in decision on hiring • Regular written and verbal communication with clinical, program, and finance directors regarding operations• Maintain revisions to clinical and billing procedures based on insurance updates• Complete weekly internal audit to improve authorization and billing processes to ensure accurate and efficient claim submissions• Prepare, review and submit paper and electronic claims for processing across all payers• Collect payments, complete weekly deposit, track accounts receivable• Work unpaid claims to ensure timely processing• Prepare bills and invoices for clients and private contracts• Evaluate patient financial status and established budget payment plans when appropriate• Conduct appeal process and assist insurance audits• Uphold group insurance contracts and complete all ABA, ST & OT credentialing applications Show less • Requested and maintained all clinical authorizations for ABA, OT, and SLP services• Assisted clinical staff with CPT codes for treatment requests and authorizations to ensure accurate tracking• Offered training to all clinicians at both sites regarding accurate and ethical billing • Ran benefit checks, assessed member eligibility, and tracked utilization of the approved treatment units• Maintained multiple waitlists for various service lines• Managed intake process for acquiring new consumers• Completed all individual and group contracts with major insurances for all sites and/or clinicians • Completed credentialing for all clinicians across both sites• Initial system setup of clinical and billing software, maintaining system/insurance updates Show less

  • Program Administration Authorization & Billing Supervisor

    Oct 2022 - Oct 2023

  • Insurance Coordinator/Billing Specialist

    Mar 2016 - Sept 2022
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  Our Place ABA Services

  Jan 2022 - Jul 2022

  Contracting & Credentialing Manager

  • Assisted the development of a startup ABA company• Completed all contracts with major insurances in multiple states• Managed credentialing for all clinicians across multiple states

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  The Home for Little Wanderers

  Oct 2023 - now

  Behavioral Health Billing Manager