Koami Pedado

Experience

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  Partstock Computer Solution

  May 2007 - Aug 2007

  Computer Technician

  • Build and test PCs and laptops• Troubleshoot network connections, LAN, WAN and Wireless connection.• Software installation

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  Ericksen Roed & Associates

  Sept 2007 - Feb 2009

  COMPUTER SUPPORT SPECIALIST / NETWORK ADMINISTRATOR

  • Troubleshot network connections• Provided customer service and trouble-shooting• Supported remote desktops• Provided phone and internal support• Configured and troubleshot Cisco switches and routers• Built a Windows 2003 server• Ensured network security• Configured and troubleshot a printer• Configured and supported AutoCAD, REVIT, RAM Structure, Bentley, RISA• Supported OCE TDS printers• Troubleshot wireless network, LAN, WAN, TCP/IP Ethernet, and Apple Talk• Installed, configured, and administered Microsoft Windows 2000, XP, Server 2003 Operating Systems• Supported Active Directory and Novell Networks• Installed various email servers, and provided remote administration and configuration of Microsoft Windows Network• Setup users’ phones with PBX• Supported Lotus Notes, Microsoft Office 98/2000/2002/2003, and MS Outlook• Gained experience in Backup• Gained experience configuring FTP• Developed excellent technical troubleshooting skills• Developed solid understanding of information security principles and terminology• Developed soft skills and exercised patience when working with people• Experience using ITIL.Environment: Windows XP, Vista, Windows Server 2000, 2003, Active Directory, Backup, VMware, Citrix, Cisco switches 3550, 3760, router 1700, 5505, Cisco PIX Firewall, 3com switches, WAN connection, VPN, Load Balancing, Cabling expert (Run the cables from Patch Panel to server), AutoCAD, Revit, Ram structure Show less

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  Dascom Systems Group, LLC

  Mar 2009 - Aug 2009

  SYSTEMS ENGINEER / NETWORK ENGINEER

  • Configured Cisco switches and router, wired the rack; troubleshoot the network, travel throughout the States for onsite installation and configuration.• Provided phone and internal support.• Configured, verified and secured Cisco routers and switches• Configured, verified and troubleshot RIPv1, RIPv2, EIGRP, OSPF• Gained experience using Cisco SDM • Configured, verified and troubleshot STP, VTP, VLANS on Cisco Catalyst switches• Configured, verified and troubleshot Cisco ASA Firewalls, IDS, IPS, VPN• Configured and troubleshot PPP and Frame Relay• Troubleshot various PIX appliances and Cisco based network devices• Designed and implemented Cisco based firewall and VPN solutionsEnvironment: Cisco switches (2900 series, 3500, 3700, 4900, 4500, 6500) and routers (800 series, 1700, 1800, 2600, 2800, 5505, PIX Firewall), 3com switches, WAN connection, MPLS, Load Balancing, HSRP, Site to Site VPN, Firewall and ACL, Intrusion Prevention, QoS, VoIP, Cabling expert (ran cables from Patch Panel to server) Show less

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  ElieSys Computer Services

  Nov 2009 - Aug 2010

  Systems Engineer

  • Built, designed, installed, repaired and maintained workstation, network, and server hardware.• Installed, configured, optimized, and implemented Active Directory and Exchange Server Security. • Managed Exchange server recipients.• Managed and administered the server information storage, message routing and client connectivity, and monitored and troubleshot and resolved issues.• Performed Network troubleshooting and implemented fixes.• Configured switches, routers and wireless access points.• Designed and implemented firewall and VPN solutions.• Configured switches, routers and fix problems with hardware and software.• Environment: Windows 7, XP, Vista, Windows Server 2000, 2003, Active Directory, Backup, VMware, Citrix, Cisco switches 3550, 3760, router 1700, 5505, Cisco PIX Firewall, 3com switches, WAN connection, VPN, Load Balancing, Cabling expert (Run the cables from Patch Panel to server), AutoCAD, Revit, Ram structure. Show less

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  Department of Natural Resources

  Aug 2010 - Nov 2010

  Network Engineer

  • Configured Cisco switches, routers, wireless access point, setup the VPN and troubleshoot the network at each DNR location• Providing in-depth engineering support and accurate technical information in the DNR Network and Telecommunications service area• Modification of various network hardware to include; printers, NAS, multi-function devices, switches, routers, and phone systems• Traveled throughout Minnesota for onsite installation and configuration at 65 locations.• Received a letter of recognition and recommendation (see last page of resume) from the Administrative Services Manager, Parks and Trails Division, Minnesota DNR • Environment: Windows 7, XP, Vista, Windows Server 2000, 2003, Active Directory, Backup, Cisco switches 2950, 3550, 3760, router 1700, 881W, VPN 3002, 5505, Cisco PIX Firewall, WAN connection, VPN, Load Balancing, and Cabling Expert (ran cables from Patch Panel to server). Show less

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  Matrix Communications

  Apr 2011 - Aug 2011

  Network Engineer

  • Configured Extreme switches, wireless controllers, wireless access points, onsite client network troubleshooting and configuration.• Designed and implemented firewall and VPN solutions.• Configured, verified and troubleshot RIPv1, RIPv2, EIGRP, OSPF• Configured and troubleshot PPP, Frame Relay and MPLS.• Configured Cisco Unified Communications Solutions and enabled DHCP on the switches.• Configured and setup IP phones.• Performed Network troubleshooting and implemented fixes.• Environment: Cisco 3500, 3800, 4500, 6500, 800 series, 1800, 2800, UC500, Extreme 460, 450, 8810, Wireless Controllers, Access Points, and IP phones. Show less

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  Medtronic

  Sept 2011 - Mar 2012

  Network Engineer

  • Provided Technical Support to Medtronic customers globally in resolving WAN Connectivity and routing issues.• Implement and maintain a network of over 500 remote frame-relay sites consisting of Cisco’s 800, 2500, 3600, 3800, 6500 and 7204 routers.• Managed WAN operations and network security management for a multinational conglomerate with over 30 divisions.• Managed configuration for all varieties of network devices within a heterogeneous network including Cisco’s 2500, 4000, and 7500 routers.• Successfully met and exceeded procedural and service level agreements for Medtronic’s clients using tools such as Global Resolution Systems (GRS).• Environment: Cisco switches (2900 series, 3500, 3700, 4900, 4500, 6500) and routers (800 series, 1700, 1800, 2600, 2800, 5505, PIX Firewall), Nexus, WAN connection, MPLS, Load Balancing, HSRP, Site to Site VPN, Firewall and ACL, Intrusion Prevention, QoS, VoIP, Wireless Controllers. Show less

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  Hazelden Betty Ford Foundation

  Mar 2012 - Sept 2015

  Network Engineer

  Provide Technical Support to Hazelden customers globally in resolving WAN Connectivity and routing issues.• Implement and maintain a network of over 300 remote frame-relay sites consisting of Cisco’s 800, 2951, 3600, 3800, 6500 and 7204 routers.• Managed WAN operations and network security management for a multinational conglomerate with over 20 divisions.• Configure and troubleshoot Cisco Unified Communications Manager, IP Phones.• Configure and troubleshoot Cisco Wireless LAN Controllers and Access Points.• Configure and troubleshoot Cisco Digital Media Systems (DMM, DMP) and Cisco Telepresence.• Install, configure and manage CiscoWorks LMS infrastructure.• Configure and troubleshoot Cisco Content Services Switches (CSS), Cisco Identity Services Engine (ISE), Cisco 3750, 6500, and Nexus. • Managed configuration for all varieties of network devices within a heterogeneous network including Cisco’s 2900, 4000, and 7500 routers.• Successfully met and exceeded procedural and service level agreements for Hazelden’s clients using tools such as IT Service Management Suite.• Environment: Cisco switches (3500, 3700, 4900, 4500, 6500) and routers (800 series, 1700, 1800, 2951, 2800, ASA 5505, 5510, 5540, Cisco 5500 Wireless Controllers), Nexus, WAN connection, MPLS, Load Balancing, HSRP, Site to Site VPN, Firewall and ACL, Intrusion Prevention, QoS, VoIP, DMM, DMP, Cisco Telepresence, Content Switches, Identity Services Engine. Show less

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  3M

  Oct 2015 - Oct 2016

  Network Engineer

  Support Cisco switching, Cisco routing, Cisco wireless controllers, Cisco wireless Aps• Deployment of 802.1x wired and wireless and SNMP ACL lists.• Scripting using Cisco Prime, HP IMC, and Linux servers.• Configuration of Cisco ISE, Aruba Clearpass, and ForeScout counter act.• Determine client/user requirements by performing market research to determine industry trends/directions.• create procedural manuals and documents as needed.• Manage products throughout their lifecycles.• Run monthly service review meetings with clients/vendors. Supporting network technologies LAN switching and routing• Supporting wireless network technologies• Managing protocols and network design• Managing network projects and local area network design.• Configuring, implementing, and/or troubleshooting network security devices. Show less

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  NTI - Network Training Institute

  Nov 2016 - now

  Executive Director

  NTI is an Authorized Cisco Networking Academy, a globally recognized leader in the development and delivery of online, certified, instructor led, Computer Network Training and Employment.Our Mission: To help close the growing IT skills attainment gap among New Americans, minorities, refugee populations, disadvantaged youth, dislocated workers, career changers, and ex-offenders by providing an on-ramp to a successful career in the field of Computer Networking.We Provide:Computer Network Training - Entry (CNTE)Computer Network Training - Intermediate (CNTI)Computer Network Training - Advanced (CNTA)www.networktraininginstitute.org Show less

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  ECS Staffing

  Sept 2024 - now

  Information Technology Recruiter

  Specialize in finding, attracting, and hiring qualified candidates for roles in the IT and technology sectors. Work closely with hiring managers to understand specific technical needs, identify candidates, and ensure they possess the right skills and experience to fit the organization's requirements.Responsible for managing the full recruitment lifecycle for IT positions, including sourcing, interviewing, and hiring top talent in the technology field.