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Mattia Bono

Contact Center Specialist

809 followers

Milan, Lombardy, Italy

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Timeline
About me
Operations Lead presso Ricoh Europe
Education
- Università degli Studi di Milano-Bicocca
  2013 - 2015
  Laurea Magistrale LM in Scienze dell'Economia e della Gestione Aziendale Marketing and Global Markets 101/110
  Activities and Societies: Erasmus Student Network (ESN) - Milano-Bicocca
- Uniwersytet Ekonomiczny we Wrocławiu (daw. Akademia Ekonomiczna im. Oskara Langego we Wrocławiu)
  2014 - 2015
  Erasmus+ program 2014/2015
  Subjects of study: Marketing, International Business, Statistics
- Università degli Studi di Milano
  2010 - 2013
  Laurea triennale in Scienze Economiche European Economics 95/110
  Subjects of study: Mathematics, Statistics, Macroeconomics, Microeconomics, Industrial Organization, European Law, European Integration
Experience
- DoveVivo S.p.A.
  Jul 2016 - Nov 2017
  Contact Center Specialist
- TEKSPAN SEALING SYSTEM - SOCIETA PER AZIONI
  Dec 2017 - Mar 2018
  Analista business intelligence
- Leroy Merlin
  Apr 2018 - Jun 2018
  Consulente e-commerce
- Ricoh Italia
  Jun 2018 - Jul 2021
  IT Services Presale Support
- Ricoh Europe
  Jul 2021 - now
  Operations Lead
Licenses & Certifications
- First Certificate in English
  University of Cambridge
  Mar 2009
Volunteer Experience
- Local Board member
  Issued by ESN Italia (Erasmus Student Network) on Oct 2015
  Associated with Mattia Bono