Experience

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  For-softwares s.a

  Sept 2009 - Sept 2010

  Internship

  Served as System Engineer junior in promoting and implementing Microsoft unified communication products.• Deploying unified communication and collaboration platform based on Exchange server 2007, MOSS 2007, OCS 2007 R2, ISA Server 2004, Windows Hyper-V

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  Inova

  May 2012 - Jan 2019

  Senior system and network engineer / presales engineer

  Plan, Design and implement Technologies that match the needs of organisations business operations. Develop and design technology architectures, IT systems & values using Microsoft products and open source technologies.• Helping Sales unit in making the technical presentation of products and acting as the mediator between client and sales team.• Develop and advise customer specific needs by proposing technologies that match their expectations. •Managing ICT projects from scratch to deployment and support with standard operating procedures.•Identify, assess and evaluate system and network requirements during bid offer. Develop technical offer that match these requirements and complete projects on time. •Advising Mid-size businesses in adopting Microsoft new technologies such as cloud offers (Office 365, Azure).•Performed Infrastructure Optimization activities by using Microsoft IO Profiling and Discovery tool that leads to Sale Opportunities.•Leaded and presented Microsoft business productivity solutions at the INOVA marketing event called "Improving business productivity with tools such as EMS / Office 365 / Windows 10".•Developed, designed and proposed Microsoft Azure Site Recovery solution to perform disaster recovery for IPS group’s critical business applications. .•Successfully completed several Projects which included – Set-up of Exchange 2013 Mail Server for DCPE (Ministry of Economy), Set-up Active Directory environment for CEPICI, Design and implementation of office 365 for La Poste de Cote d’Ivoire, CNAM, and ANAC.•Provided seasoned technical expertise and support to several companies such as EDMSA Mali, FOXTROT, CIPREL, SERVAIR, FRAT-MAT during IT Major issues.•Driving training sessions and producing training materials for ANSUT Trainers in the framework of Public government Staff training Project upon collaboration and unified communication clients/tools. Show less

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  Africa rice center

  Oct 2012 - Oct 2014

  System engineer

  Served AfricaRice in Telecoms and IT Department based in Cotonou and supported St-Louis, Bouaké, Dar-es-Salaam, remotely.•Management and supervision of information systems, workstation usage and security enhancements and new systems in place for the headquarter. Plan and coordinate enhancements to the overall software /hardware environments.•Bringing second level support to ICT Staff in all sub-offices and headquarter on hardware/software issues. Responsible for Business Continuity Planning and Implementation of Disaster Recovery procedures. •Provide regular back-ups on data servers; ensured that information systems are properly maintained and that design changes are reflected in the documentation•Plan development and improvement of system and data security requirements, design and detail analysis specifications. •Working on ICT Project.Producing Reports for the IT manager and INOVA.•Providing solutions to reporting IT related user issues raised via the Helpdesk, practice networks.Acting as focal person on managing issues.•Build and maintain a comprehensive inventory of all computers, telecommunication equipment, I/O devices, and software existent in the office.•Managing all IP addresses and monitor updates and modifications of VLANs configuration.•Designed (customized) and implemented the first Incident Management System for AfricaRice•Designing and Implementation of Access Control Systems•Implementation of load balancing and redundancy in the Exchange 2010 environment•Migration of WARDA domain to AfricaRice DomainMigrating and Restructuring of AfricaRice AD Domain in the framework of CGIARAD's AD forest restructuring project.•Establishment of a monitoring tool for services and network infrastructure with Nagios.•Implementation of the automatic redundancy of AfricaRice internet links in case of failure of the primary link (VSAT) or of the secondary link (Local Provider). Show less

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  Foxtrot international

  Jan 2017 - Jan 2019

  System and network engineer in the framework of inova and foxtrot partnership

  In charge of IT running Operations and main changes as System and Network EngineerAssisting IT project Manager in all current projectsBringing second level support to IT Helpdesk Activities in all sub-offices and headquarter on hardware/software issues

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  Cis côte d'ivoire

  Jan 2019 - now

  Presales engineer - microsoft solutions

  Responsibilities:Responsible for technical and commercial support and the design of solutions around Microsoft technologies.Responsible for managing customer commitments related to the solution line for which I am responsible.Responsible for defining and implementing the pre-sales strategy and architectures for the Microsoft line of solutions.Responsible for technological and competitive intelligence related to the line of Microsoft solutions.Main missions:Ensure preliminary technical qualification of opportunities.Ensure the detailed design of solutions adapted to customer needs.Work in pairs with Business Developers on the accounts for which they are responsible.Interlocutor and internal and external technical referent in relation to the line of Microsoft solutionsAnimate the market through customer events.Take charge of tenders within the deadlines. Show less