Experience

• 

  Unisys de mexico s.a. de c.v.

  Jan 1992 - Jul 2015

  • Working together with the Commercial area across LA subsidiaries for generating new business where is including Hw/Sw, propietary and third party solutions and Consultancy Services on the Telecommunications Industry.• Lead team that provides second level support to Value Added solutions to customers across LA countries.• On charge of the specialist team who customize the solutions to each country and in conjunction with local groups carry out their implementation. Responsible of the P&L of COE area leading +30 specialists. Show less

  • Delivery IT Services & Support Sr. Manager

    Sept 2012 - Jul 2015

  • Director of the Center of Excellence (COE) for Value Added Telco Solutions for Latin America.

    Aug 1998 - Sept 2012

  • Consulting Services Manager for the Manufacturing, Retail and Services Lines of Business

    Jan 1992 - Aug 1998
• 

  Versaria services

  Nov 2016 - now

  Deliver the Operation Services of the Data Center under the schema of 7 x 24 but specially offering Consultancy and Specialist Support over the Technological Infrastructure (Hw/Sw) in one of the most important Governmental Office. Assure the internal and external SLAs defined handling more than 50 specialist/operators. On charge of generate new opportunities within the customer area in IT services as well as assure that all the live IT projects reach the goals defined by the Board Committees.

  • Account Service Delivery Manager

    Jan 2018 - now

  • Service Delivery Manager

    Nov 2016 - Dec 2017