Avik Bhattacharya

Experience

• 

  Msr System Private Limited

  Apr 2008 - Jun 2009

  Java Developer

  •Understanding of the design part of the system.•Software Development & Maintenance Process

• 

  Educomp Solutions Ltd

  Jun 2009 - Oct 2009

  Java Software Developer

  •Understanding of the design part of the system.•Software Development & Maintenance Process

• 

  3i Infotech Ltd.

  Nov 2009 - Aug 2010

  Java Software Developer

  •Understanding of the design part of the system.•Software Development & Maintenance Process

• 

  Future Focus Infotech Private Limited

  Sept 2010 - Apr 2012

  Senior Software Engineer

  •Understanding of the design part of the system.•Software Development & Maintenance Process

• 

  Tata Consultancy Services

  Apr 2012 - now

  • Contributed a total of £8.18k GBP in new business opportunities for TCS through British Telecom's Gambit estate, generating £1.5kGBP in Q1, £2.78k GBP in Q2, and £3.9k GBP in Q3 of FY2024.• Additionally contributed (£1.11k GBP), as a key driver of business growth. Keeping by quarter, with consistency and growth overtime.• Spearheaded the migration of 21c Siteminder authentication to Microsoft Azure Cloud for 14 applications, delivering the project10% ahead of schedule and reducing system downtimes by 20%.• Oversaw the migration of 20+ high-availability Oracle databases, ensuring minimal disruption to client services during the migrationprocess, contributing to a 98% client satisfaction rate.• Managing a global team of 92 professionals, consistently meeting project milestones and ensuring seamless coordination acrossonshore and offshore teams.• Led proactive communication with stakeholders, minimizing project risks and ensuring 100% alignment with business objectives,resulting in improved client satisfaction and trust which improved budget tracking mechanisms, reducing project overspend by 15%.• Collaborated with British Telecommunications plc (BT) on portfolio integration projects, led Project Transition and optimized servicedelivery processes and supporting the integration of new technologies into BT’s existing architecture, leading to a 25% improvementin operational efficiency and a 15% reduction in service downtime.• Managing daily and weekly meetings with BT stakeholders for solution design, delivery updates, and budget & pipeline management,proactively identifying risks and implementing solutions that ensured a seamless project execution across all stages Show less

  • Demand Manager

    Oct 2024 - now

  • Senior Delivery Manager

    Apr 2012 - Dec 2024

  • Service Delivery Manager

    Apr 2012 - Apr 2024