
Timeline
About me
Customer Success Manager | Partner Account Manager
Education

Università cattolica del sacro cuore
-Master of science - ms management 110/110 cum laude
King's college london
-International business
Università cattolica del sacro cuore
-Bachelor's degree economics and business administration
Essca ecole de management
-International management
Experience

Jecatt - junior enterprise cattolica
May 2017 - Jun 2018JECatt is the Junior Enterprise Cattolica of Milan.We provide our clients with customised consulting services in different areas: Business, HR, Communication, Audit, Legal and IT. Our range of services includes strategic planning, marketing plans and business management.Our members are selected among the best students of the Università Cattolica del Sacro Cuore di Milano in order to offer professional and high quality services. Commitment and motivation at work are combined with the skills developed thorough academic study.We were awarded the “Most Entrepreneurial JE” prize during the JADE Spring Meeting 2016 in Bruxelles. Show less
Deputy Head Of Marketing and Communication Area
Jan 2018 - Jun 2018Marketing and Communication Consultant
May 2017 - Jun 2018

Alpe srl
Jul 2017 - Aug 2017Accounting intern
Kpmg italy
Feb 2019 - May 2019AuditorAudit intern, CIM (Consumer Industrial Markets)

Cisco
Jul 2019 - nowFY23 Sales Champion award for outstanding results delivered during Fiscal Year '23.Leading Adoption programs across Cisco Security & Enterprise Networking solutions, ensuring Italian Partners & Enterprise customers realize the maximum value out of their investments. Apply agile methodologies on driving adoption to accelerate customers’ digital transformation.- Handling & adopting South Europe complexity, cultural & market needs by helping customers from South Europe through lifecycle methodology to accelerate their value realization aligned to their expected business outcomes- Leading Software Conformance program for South Europe, enhancing value proposition for customers & partners and driving local pilot programs- Coordinate business plans & grow initiatives with Cisco Partners to capture opportunities & execute agreed outcomes- Gather, organize and report back partner feedback to help improve the customer and Partner experience throughout Cisco CX portfolio- Developed an optimization framework for services investment, collaborating & analyzing market trends and the competitive landscape with sales, services and CX leadership teamsLeader of the Emerging Talent Community (ETC) of Cisco Italy (2022-2023).Member of Women of Cisco & SheTech Community. Show less Driving channel strategy on a list of 1-tier and 2-tier partners across Italy as well as to build and maintain direct relationships with them. - Engage with channel partner C-suit, VP of Sales and partner AMs to increase Cisco's relevance and wallet-share- Guide the partners through activities such as demand generation campaigns, enablement initiatives, and partner development- Define and execute business plans including Quarterly Business Reviews to deepen our traction with partners- Assist with driving pipeline, sales qualification, and closing of business through Cisco Account Team.- Regular interaction with focus partner, executives, and sales and sales management of them.- Conduct regular sales training presentations/Video/Webex/ mailing with partner sales teams ensuring they can articulate Cisco value proposition.- Work with the Channel Marketing Team to drive marketing programs and campaign with key partners and ensure that activities tie back to a successful ROI.Recognitions & Awards: "Cisco Achiever 2021", "Breakfast of Champions - vPAM Overachiever 2021".I'm currently leading the Emerging Talent Community (ETC) of Cisco Italy.Member of Women of Cisco & SheTech Community. Show less The Cisco Sales Associates Program (CSAP) is one of the most highly-coveted early-in-career development programs (Graduate Program with 0.5% acceptance rate). CSAP is designed for early in career professionals from around the world who aspire to become the next generation of sales leaders at Cisco. During this one-year program we gain exposure to Cisco's leading technology and customers with hands-on education and project experience. Having a 3-month development curriculum followed by 9 months of on-the-job experiential learning, CSAP prepares Associate Sales Reps to become Account Managers. Show less
Customer Success Manager - 1 tier Partners, Enterprise & Public sector
May 2022 - nowPartner Account Manager (GVS) - EMEA South
May 2020 - May 2022Associate Sales Representative - Graduate Program
Jul 2019 - Jul 2020
Licenses & Certifications

Sicurezza aziendale
Randstad italiaJan 2014
Digital excellence
GoogleJan 2017
Ielts certificate
British councilJun 2017
Dele b2
Instituto cervantes
Honors & Awards
- Awarded to Gaia BergamaschiACADEMIC MERIT AWARD BDO May 2019 Merit Award for being selected among the 100 master students with the highest academic score at Università Cattolica del Sacro Cuore
- Awarded to Gaia BergamaschiMerit Award Lombardy Region 2014 High school scholarship (fifth year)
- Awarded to Gaia BergamaschiMerit Award Lombardy Region 2013 High school scholarship (fourth year)
- Awarded to Gaia BergamaschiMerit Award Lombardy Region 2012 High school scholarship (third year)
Volunteer Experience
Delegate
Issued by FAI - Fondo Ambiente Italiano on Jan 2017
Associated with Gaia BergamaschiStudent Ambassador
Issued by Università Cattolica del Sacro Cuore on Jan 2017
Associated with Gaia BergamaschiTourist Guide
Issued by FAI - Fondo Ambiente Italiano on Jan 2017
Associated with Gaia Bergamaschi
Languages
- inInglese
- frFrancese
- spSpagnolo
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