Experience

• 

  Microsoft

  Nov 2003 - Jan 2006

  Credit risk analyst
• 

  Microsoft

  Mar 2007 - Apr 2021

  ● Primary credit risk specialist for APAC Emerging Market, India, Asia Consumer Devices Segment including OEM and Online Advertising● Asia reporting SME to develop and support reporting requirements as well as contribute to global reporting projects and initiatives● Managed credit risk for more than $3 B in annual revenue for multiple markets and lines of business● Responsible for Asia insurance program and collaborated to complete termination of global insurance program● Managed partner/customer credit capacity through monthly and quarterly pipeline reviews with Finance and Business stakeholders● Facilitated large strategic deals with credit solutions in partnership with Finance and Sales● Provided guidance and input to internal stakeholders on credit related processes and policies Show less ● Managed collections activities for APAC region including SEA, Korea, Australia and New Zealand, Asia OEM and supply chain portfolios● Facilitated AR dispute resolution with internal stakeholders and partners/customers● Designed and implemented customized collections process improvements for OEM and supply chain portfolios in Asia● Achieved collections targets with average 95% current and below 1% for 60+ overdue AR while managing annual revenue of more than $2 B● Executed claim on insurance policy in Korea due to partner bankruptcy which resulted in the recovery of $1.3 M Show less ● Managed credit risk function in Asia to define needs and delivery expectations and to execute based on commitments, deliverables and targets in Asia region● Provided guidance to internal organization and stakeholders for adherence and compliance to credit risk processes● Structured Business Review decks and compiled data/reports that guided collections, risk and capacity discussions● Key project member in implementation of upgraded SAP collections module which enabled collections strategy, dispute and dunning processes● Developed and implemented global tool for credit risk reviews, approvals and processes● Contributed to successful transition of credit and collections functions to global outsource model● Developed and implemented reporting process and rhythm for Asia● Developed and implemented various credit risk processes in Asia including account/order hold and release, annual account review process and rhythm, credit review templates/usage/DTPs Show less

  • Senior Credit Manager

    Jul 2017 - Apr 2021

  • Collections Manager

    Jul 2015 - Jun 2017

  • Credit Risk and Business Reporting Manager

    Mar 2007 - Jun 2015