Experience

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  Bed bath and beyond

  Feb 2010 - Apr 2015

  Team supervisor

  As a Front End Supervisor, I managed all cashiers and sales associates ensuring every customer interaction was positive and exemplary. As a key holder, I authorized all returns and exchanges and oversaw the opening and closing procedures. I ensured the front end of the store was organized, replenished, and upheld company standards at all times. I also was a certified wedding registry consultant that assisted customers with opening registries and guiding them throughout the process.

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  Aramark

  Apr 2015 - Sept 2018

  Program facilitator

  As a Program Coordinator, I wore multiple hats and managed various departments within the BronxCare Health System. My role in the Emergency Department was to ensure patients were transported to their radiology tests or escorted to their admitted rooms in a timely manner. I processed external transportation requests for discharged patients or patients being transferred to another medical facility. I have experience in insurance verification, coordinating with various ambulette or ambulance carriers, and upholding HIPAA standards of conduct. I also managed the housekeeping department, ensuring all tasks and assignments were conducted in a timely manner. Show less

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  Fedex office

  Oct 2018 - Jul 2021

  Lead store consultant

  As a Lead Store Consultant, I managed the production queue, oversaw the production of full-service orders, and conducted quality checks for all finished projects. My consultative experience provides me with the ability to actively listen, assess the customer's needs and provide a personalized solution. I also trained all new team members in packing/shipping procedures, monitored store KPIs, and ensured all daily store tasks were completed. Maintained store compliance with all COVID-19 safety measures and mandates such as following social distancing, ensuring all COVID-19 signage is current, sanitizing and cleaning all high-touch areas, and ensuring all customers and team members are wearing facial masks at all times. Show less

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  Flos

  Jul 2021 - Jan 2025

  Project manager

  I am currently a Project Manager for the Inside Sales contract team for the Central region of the US. I also manage the Key accounts and House accounts; overseeing project lifecycles and ensuring site timelines are met. As a PM, I pay close attention to detail when processing new orders, and collaborate with engineering and manufacturing to ensure project specifications meet site requirements. I provide post-sale support, forecast monthly invoicing for my region and coordinate weekly meetings to ensure project lifecycle completion. Show less

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  Dexelance

  Jan 2025 - now

  Account manager