Experience

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  Four seasons hotels and resorts

  Mar 2016 - Oct 2016

  Banquet waiter
• 

  Rotana hotel management corporation pjsc

  Nov 2016 - Feb 2017

  Waiter
• 

  Intercontinental jordan

  Jul 2017 - Oct 2017

  Food server
• 

  Holiday inn hotel and conference center

  Oct 2017 - Oct 2018

  Waiter
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  Bait jeddi

  Nov 2018 - Dec 2019

  Supervisor
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  Riu hotels & resorts

  Dec 2021 - Dec 2022

  Receptionist
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  Pearl rotana capital centre

  Dec 2022 - Apr 2023

  Front desk agent

  • Greet all guests and assist them with check-in and check-out• Maintain a positive attitude and friendly demeanor• Respond to all guest questions and requests• Manage guest bookings and reservations• Keep a tidy and orderly workspace• Assist with administrative and clerical tasks as needed• Managing online and phone reservations• Informing customers about payment methods and verifying their credit card data• Register guests collecting necessary information (like contact details and exact dates of their stay)• Welcome guests upon their arrival and assign rooms• Provide information about our hotel, available rooms, rates and amenities• Respond to clients’ complaints in a timely and professional manner• Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs• Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests• Upsell additional facilities and services, when appropriate• Maintain updated records of bookings and payments Show less

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  Weatherford

  Apr 2023 - now

  Oil field operator