Experience

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  Ucla health

  Aug 2014 - Apr 2016

  Administrative specialist

  - Received UCLA STAR Award for exceptional program management within first year- Processed and monitored grants, expenses, budgets, and contracts up to $500,000- Ensured clinical trials and medical research were in compliance (risk, intended use, and efficacy) with UCLA & funding agencies, both public and private (e.g., NIH, DoD, pharmaceutical companies, etc.) - Served as liaison between providers, UCLA Departments, funding agencies, and other universities- Maintained lab equipment inventory (e.g., purchase orders and invoicing via the UCLA BruinBuy Purchasing, Procurement and Accounts Payable system)- Processed travel and entertainment reimbursement via the UCLA Express finance expense management system- HIPAA certified Show less

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  Celerity consulting group

  May 2016 - May 2022

  Celerity Consulting Group is an information management consulting firm that helps companies, law firms, regulated entities, and public agencies resolve their litigation, risk and compliance, and restructuring challenges through project management and technology deployment.Services include records compliance, field data collection, data migration and integration, regulatory and legal response, and information governance.

  • Senior Consultant

    Jul 2018 - May 2022

  • Staff Consultant

    Jul 2017 - Jun 2018

  • Associate Consultant

    May 2016 - Jun 2017
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  Adaptovate

  Jun 2022 - Jun 2024

  Consultant

  ADAPTOVATE specializes in management consulting and agile coaching services by partnering with organizations to accelerate outcomes by implementing new ways of working. We help support new behaviors and a growth mindset to uplift leadership and teams by breaking down silos, empowering employees, and creating alignment and clarity in what organizations are aspiring to achieve.

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  Scan

  Nov 2024 - now

  Program manager

  - Lead the member winback program, to enhance member retention and improve customer service delivery across current and expansion markets- Develop comprehensive program strategy and manage daily operations- Create data insights, better ways of working, training, and aligning them with organizational objectives to identify value-added solutions for stakeholders- Collaborate across department teams (Compliance, Sales, Customer Insights, Privacy, Communications, etc) to address key pain points Show less