Lukas Materna

Experience

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  WME Data

  Jan 1999 - Jan 2002

  Service engineer

  - Support PC - Technical support for users- Installation and configuration PC

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  CSC Computers

  Jan 2002 - Jan 2003

  Technical specialist

  - Installation and configuration of computer networks- Installation and configuration of ISDN modems- Management of terminal equipment- Technical support for users

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  AutoCont CZ a.s.

  Jan 2003 - Jan 2007

  Technical specialist

  - Managing PC- Support for standard clients- Support VIP clients

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  Kancelářské stroje

  Jan 2008 - Aug 2012

  - Management team ServiceDesk- Optimization of customer service- Communication with customers and contractors- SLA reporting customer service- Creating business offers for customers- Cooperation with other departments on new projects- Cooperation in the implementation of ISO and other standards to a company- Responsibility for internal systems - Installation and configuration servers and PC- Managing end-user workstations and servers- Technical support for users- Managing assigned project- Auditing the customer's network- Installing and Managing VMware

  • Servicedesk manager

    Jan 2009 - Aug 2012

  • Technical specialist

    Jan 2008 - Jan 2009
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  Borgis a.s.

  Nov 2012 - Jan 2013

  Administrator ICT

  - Installation and configuration servers and PC- Managing end-user workstations- Managing Domain, Exchange and LAN- Managing monitoring center

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  Systematiq s.r.o

  Apr 2013 - May 2013

  IT Consultant

  - Installation and configuration servers and PC- Managing end-user workstations and servers- Technical support for users- Installing and Managing VMware- Installing and Managing POS-System

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  T-SOFT a.s.

  Jun 2013 - Oct 2015

  ICT Administrator

  - Installation and configuration servers and PC- Managing end-user workstations- Managing Active Directory,MS Exchange, LAN, printers- Software auditing PC and servers- Creating technical documentation

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  TOTAL SERVICE a.s.

  Oct 2015 - now

  - Project department management- Evaluation of project team members- Assign projects to individual project managers- Project management according to Princ2 methodology- Preparation of project methodology- Project documentation management- Preparation and design of new projects- Cooperation with the sales department- Management of assigned projects- Preparation of the project schedule- Human resource management in projects- Risk assessment on projects- Checking the implementation of project phases- Evaluation and reporting of project phases- Regular reporting of project status- Cooperation with the technical department for project implementation- Regular management reports Show less

  • Head of Project department

    May 2019 - now

  • Project manager

    Dec 2017 - Apr 2019

  • Senior system administrator

    Oct 2015 - Dec 2017
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  4MB services s.r.o.

  Oct 2016 - Oct 2017

  Manager Project

  Managing a migration project from Novell technology to Microsoft technologies in a university environment. The content of the project was the migration domain services, email services, directory services, and third-party applications linked to these technologies. The migration project has affected 3000 employee accounts and their computer environment.