Carmen Aguilar-Siefken

Experience

• 

  DG Medios Chile

  Mar 1996 - May 2004

  Product Marketing Manager

  • Lead Sears account including Marketing Strategy, Customer Relationship Management, Account Develop development and profits and loss.• Coordinated cross-functional team (media, interactive production, strategic planning) across DG Medios, Buenos Aires & Santiago, Chile.• Assist to Director in creation of regional channel distribution strategy.• Identify Marketing initiatives through Customer research; develop targeting and segmentation plans.• Manage the travels and Agenda of General Manager• Local Production of Shows and Concert in Latin America• In charge of the budget, expenses and settlements of the concert.• Marketing Area. Show less

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  Oracle

  Dec 2004 - Mar 2012

  Divisional Process Owner (DPO) – LAD Systems Operations – 2008 at present• Give training for Sales team in LAD, concerning about applications developed in Oracle Database 11g., and Siebel Application called GCM, Hyperion and PeopleSoft.• Owner of the procedures for application named Quoting and Contract System• Give support for all LAD Sales force Team to use the application and business practices• Owner of procedures to identify territories and customs applications.• 2 roll-out for 500 Users in LAD of the Application called “Quoting”, this application contain all database of products and systems and it’s integrated with Contract team and Business Practices. • Active participation in a Global group called “O2O Team – Opportunity to order”• Preparing the new roll-out for the SUN employees and application involved into the process. Show less 2006 - 2008 Coordinate and control operations for OULAD, classroom operations. Includes operational support, among others: planning classes on-line, logistics of kits and documents for the courses, expense control and revenue, also, all the finance control of the countries of OULADSupports the efficient operations of Oracle University LAD through data entry, customer care functions and other back office support activities.Act as primary BackOffice support for one or more OU countries in Latin America.Manage the enrollment process for customer orders, including review and data entry.Direct contact with customers and sales reps to address order entry issues.Monitor and maintain email and web queues.Run, analyze and distribute various reports to the business.Place orders for supplier based on upcoming business. Additional projects, as hended.Operate in line with Oracle policies and procedures. Show less

  • Senior Business Operations Analyst

    May 2005 - Mar 2012

  • LAD Operations Order Entry

    Dec 2004 - Jun 2008
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  Retail Plus S.A.

  Apr 2012 - Nov 2016

  Channel and Marketing Manager

  • Responsible to develop the ISV program and give them support• Develop industry ecosystems through solution partners/ISVs• Recruitment of new partners • Provide technical support • Business Partner development (sales strategies, develop, go to market, demand generation, initiatives, specializations trainings, business plan, etc)• Manage Partners forecast and pipeline• Increase revenue from partner sources and market share through a leverage partnering model

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  Lenovo

  Nov 2016 - Apr 2017

  Sales Operations for LAS
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  Tech Data

  May 2017 - Dec 2018

  Locates or proposes potential business deals by contacting potential partners; discovering and exploring opportunities.Screens potential business deals by analyzing market strategies, deal requirements, potential, and financials; evaluating options; resolving internal priorities; recommending equity investments.Develops negotiating strategies and positions by studying integration with company strategies and operations; examining risks and potentials; estimating partners' needs and goals.Closes new business deals by coordinating requirements; developing and negotiating contracts; integrating contract requirements with business operations.Protects organization's value by keeping information confidential.Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. Show less

  • Brand Manager Oracle

    Aug 2018 - Dec 2018

  • Brand Manager Oracle HW

    May 2017 - Dec 2018
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  Wolters Kluwer Health

  Dec 2018 - Aug 2022

  Senior Regional Channel Manager

  Alliance Leader for Mexico and Southern Cone Territories. Responsible for increasing customer retention business in countries such as Chile and Argentina. Responsible for generating maintenance contracts for large clients in Mexico, such as UNAM, Anahuac University, IMSS Hospitals, Medica Sur, Christus Muguerza Hospital, Angeles Hospitals chain, etc., working together with local and regional Partners. I successfully reinforced the strategy with local and regional Distributors for the growth of the SaaS business.I helped to increase the customer retention up to 95% even in Pandemic.I got my Evidence Base Medicine Certification.Medical Desicion Support for Clinical EffectivnessUpToDateLexicomp Show less

• 

  Oracle

  Sept 2022 - now

  Alliance Manager for All Tech

  Lidero la estrategia de alianzas para soluciones Tech Cloud y SaaS en Chile, impulsando el crecimiento en servicios y licencias a través de partners locales y regionales, con experiencia en Tecnología, Telco y MSP.Trabajo con distribuidores estratégicos para acelerar la adopción de la nube y fortalecer el ecosistema de socios en Chile y Perú.