Shruti Kashyap

Shruti Kashyap

Secretary

Followers of Shruti Kashyap503 followers
location of Shruti KashyapGurugram, Haryana, India

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  • Timeline

  • About me

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  • Education

    • Instituto cervantes

      2013 - 2016
      B1 Spanish Language and Literature, B1 avanzado
    • Delhi University

      2011 - 2014
      Bachelor of Arts (B.A.) hons Political Science
  • Experience

    • Free-lance English / Spanish Translator

      May 2016 - May 2016
      Secretary

      Worked as a Freelancer Translator with Clients from India & abroad

    • Spanish freelancer

      Jun 2016 - Jun 2017
      Private Tutor

      Tutoring Student's From Delhi University , CBSE and ICSE boards on speaking and writing skills to enhance there command and knowledge on Spanish

    • Convergys

      Apr 2017 - Jun 2019
      Quality Analyst Spanish

      Evaluating and Monitoring of Inbound calls Sharing Feedback with Agents to provide Best quality support. Participated in Calibration calls With clients to provide to ensure best Strategies on Products and services and M&P

    • Concentrix

      Jun 2019 - now
      Lead Trainer

      Training CCT/PST/Transition coaching and Mentoring Technical Engineers batches . Closely worked with Hiring Team for more than 3 Yrs. Trained on Soft skills and Empathy mapping. Participated in Calibration calls With clients to provide to ensure best Strategies on Products and services. Conducting Session to enhance communication Skills. Creating contents to support business

  • Licenses & Certifications

    • Maximize Your Productivity by Managing Time and Tasks

      Skillsoft
      May 2023
      View certificate certificate
    • Navigating Challenging Situations with Diplomacy and Tact

      Skillsoft
      Aug 2022
      View certificate certificate
  • Volunteer Experience

    • Drive Volunteer

      Issued by Robin Hood Army on Jun 2018
      Robin Hood ArmyAssociated with Shruti Kashyap
    • Volunteer

      Issued by Bhumi on Sept 2022
      BhumiAssociated with Shruti Kashyap
    • translation

      Issued by - Freelance on May 2015
      - FreelanceAssociated with Shruti Kashyap