
Dr Reji Raj R
Ayurveda Physician

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About me
General Manager - Wellness resorts
Education

SDM Ayurveda College, Udupi, Karnataka
1996 - 2001BAMS (Bachelor of Ayurveda Medicine and Surgery) AyurvedaBAMS (Bachelor of Ayurveda Medicine and Surgery)

MED VARSITY -APOLLO HOSPITALS
2015 - 2016Master’s Degree HOSPITAL ADMINISTRATIONPGDHA
Experience

Rajah Healthy Acres (Ayurvedic Resort)
Aug 2002 - Oct 2002Ayurveda PhysicianRajah Healthy Acres is situated in a small pristine village. It has an area of two hundred acres with thick vegetation containing numerous flora and fauna with huge density of medicinal and other specially grown plants. Rajah Healthy Acres has outpatient and inpatient facilities.

Santigiri Ayurvedic Pharmacy (Coimbatore Branch of Kerala Ayurveda Panchakarma Centre & Hospital, Oo
Oct 2002 - Sept 2003Ayurveda PhysicianSantigiri Ashram is a world-renowned spiritual centre founded by Navajyothisree Karunakara Guru in 1964. Exhorting its followers to lead a life at peace with God and Nature, the ashram promotes transcendental spiritual values and secular ideals like universal love, world peace and religious harmony. For its activities in the healthcare sector, the ashram follows a system of holistic medicine – a unique combination of traditional medical sciences like Ayurveda and Siddha with modern medicine.Nature of duties: Medical. Show less

Arya vaidya pharmacy Coimbathoor - ayurveda medicine manufacturing division
Sept 2003 - Apr 2006Physician & in charge - Ayurveda medicine manufacturing divisionThe Arya Vaidya Pharmacy (Coimbatore) Ltd (AVP), was founded in 1943 and is one of the well-established Ayurveda institutions based in Coimbatore in South India. I worked with their manufacturing division for Ayurveda products and some of the key branches at Coimbatore.Nature of duties: Overseeing manufacturing of Ayurvedic medicines; Medical.

Ashtavaidyan Thycatt Mooss’s Vaidyaratnam Nursing Home
Apr 2006 - Sept 2006Ayurveda PhysicianVaidyaratnam Oushadhasala is one of the fastest growing Ayurveda institutions following the ashtavaidya tradition. Ashtavaidya scholar physicians have contributed significantly to Kerala's reputation as the prominent centre for Ayurveda in India. Their unique methods of healing, while based on the classical textual tradition of Ayurveda, have been enriched over centuries through interactions with folk medical practices of Kerala.Nature of duties: Medical

Vaidyaratnam P S Varier’s Arya Vaidya Sala Charitable Hospital & Research Centre
Sept 2006 - Jun 2008Ayurveda PhysicianKottakkal Arya Vaidya Sala (AVS) is a century-old Charitable Institution engaged in the practice and propagation of Ayurveda, the ancient health care system of India. Arya Vaidya Sala is the most famous, authentic and pioneer institution in Ayurveda. I had an opportunity to work in association with AVS’s research activities in diseases like cancer, diabetes and arthritis.Nature of duties: Ayurveda treatments and Research in Ayurveda on Ayurveda treatments for cancer/diabetes and arthritis.

Taj Hotels
Jun 2008 - Apr 2020ManagerExperience in running Spa of global standards, knowledge of Ayurveda and holistic medicine.Strong managerial background with 'Thirteen' years’ experience as Spa Manager at world-renowned Jiva Spa brand of Taj Hotels, Resorts and Palaces. Both these spas (Jiva spa’s that I have worked with) have shown considerable growth in revenue and customer satisfaction scores, year on year by implementing the following strategies and action plans. Experience as mentor, having trained management trainees in spa administration, revenue management, customer/ stock/ cost & staff management and in various aspects of spa operations and made them able to successfully lead career as spa managers at different Jiva spas.Experience as trainer to therapists, receptionists, spa management trainees and other spa associates.Highly focused with a consistent track record of setting higher standards of professionalism and taking the spas he had worked with to the next level of performance. I have been able to get average check-in increased through result-oriented external marketing strategies such as meeting travel agents, sending spa menu through email to the guests and the groups having confirmed booking at the resort, interacting with the guests at the time of arrival and by closely working with the sales and marketing team.Constant motivation and empowerment of staff and proper work delegation along with effective team building activitiesBusiness promotion achieved:-I could bring in a significant increase in revenue—i.e., 48% compared to the previous year—in Jiva Spa Coorg where I currently work. From 0.98 lacs in 2013-14 to 1.45lacs in 2014-15 (+48%) and further to 1.69 lacs in 2014-15 (+17%)Could bring down the cost from 29.32 lacs to 20.41 lacs by 30% and bring in considerable improvement in Gross operating profit.Could bring about an improvement of 25% in customer satisfaction scores. Show less

Tamara Leisure Experiences Pvt. Ltd.
Apr 2020 - nowGeneral Manager
Licenses & Certifications

BAMS
Mangalore University- View certificate

Strategic challenges and opportunities
CrossKnowledgeAug 2016 - View certificate

Fostering Independence
CrossKnowledgeSept 2016 - View certificate

Implementing a Strategy at the business level
CrossKnowledgeAug 2016 - View certificate

Individual Coaching
CrossKnowledgeSept 2016 - View certificate

Company Strategy: SWOT Analysis
CrossKnowledgeAug 2016 - View certificate

Mutual Respect
CrossKnowledgeJun 2016 - View certificate

Value Creation
CrossKnowledgeAug 2016 - View certificate

Customer Orientation
CrossKnowledgeAug 2016 - View certificate

Giving Feedback
CrossKnowledgeSept 2016
Honors & Awards
- Awarded to Dr Reji Raj RTABE AWARD (Taj Award for Business Excellence) Taj Hotels Resorts and Palaces Jun 2014 Received the most prestigious TABE AWARD (Taj Award for Business Excellence) for the Best Performing Spa – among the Taj Group of hotels considering overall performance.
- Awarded to Dr Reji Raj R‘Best Performance – Guest Experience’ Jiva Spa - Taj Hotels Resorts and Palaces Apr 2013 Received award for ‘Best Performance – Guest Experience’ for the year 2012-13, a prestigious award given by Jiva Spa Division for the Best Performing Spa based on Customer Experience.
- Awarded to Dr Reji Raj Rtop 10 Spas in the world Britain’s Sunday Times Mar 2013 Headed Jiva Grande Spa Coorg, rated by Britain’s Sunday Times among the top 10 Spas in the world.
- Awarded to Dr Reji Raj RIdea Champ Jiva spa- Taj Hotels Resorts and Palaces Oct 2010 Recognized as Idea champ in 2010-11 for the presentation done during the spa managers’ retreat on “staff motivation and customer satisfaction” of which most of the suggestions were implemented as new processes across Jiva spas and are still being followed.
- Awarded to Dr Reji Raj RCNBC AWAAZ Travel Awards CNBC Aug 2010 Was head of the Jiva spa team that won the CNBC AWAAZ Travel Awards 2010 (August) – ‘Best Resort for Health and Rejuvenation.’
- Awarded to Dr Reji Raj Rtop 10 Spas in Asia Conde Nast Traveller-2008. Aug 2008 Headed Jiva Spa Malabar which was rated as one amongst top 10 Spas in Asia by Conde Nast Traveller-2008.
Languages
- enEnglish
- hiHindi
- maMalayalam
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