Patricia W

Experience

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  McIntosh Engineering, Inc.

  May 2002 - Jun 2007

  Purchasing Expeditor and Administrative Support

  Mining Engineering FirmPerformed editing of proposals and mining feasibility studies for multiple Project Managers and Senior Management for multiple worldwide mining projects.Arranged travel for Project Managers and Senior Management.Document Management, recording, and archiving of drawings and documentation.For a major diamond mining firm in the Northwest Territories, prepared RFQs, issued to bidders.Issued contracts to successful bidders.Tracked 5000 to 6000 orders/shipments (International and Domestic) during winter road season, prepared reports for our client on status and location of materials, including notification of site arrival.Attended weekly meetings with client to discuss project requirements and addressed requests for early arrival of materials for site.Arranged materials to ship from the marshalling yards in Edmonton and Yellowknife based on project requirements.Backup support for reception. Show less

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  Altis HR (Contract with Cadbury Schweppes)

  Aug 2007 - May 2008

  Deductions Specialist

  Position was a temporary assignment via Altis HR Temp Agency.Cadbury Schweppes was a confectionary and beverage manufacturer.Reviewed and approved customer rebates to customer accounts in SAP.

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  CHEP

  May 2008 - Dec 2011

  Logistics Specialist

  Entered customer orders.Call Centre environment.Arranged carriers for customer pallet orders.Liaised with customer to improve delivery schedules and requirements.Scheduled customer pick up and delivery appointments.Monitored and adjusted inventory levels at CHEP and 3PL locations.Used SAP for order entry and scheduling.Joint Healt and Safety Committee member.

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  Altis HR (contract with Assa Abloy )

  Oct 2012 - Jun 2013

  Logistics Coordinator

  Work contract with Altis HR at Assa Abloy. Was hired by Assa Abloy (Fleming and Baron).Manufacturer of industrial metal doors and frames.Prepare documentation for shipments, with customs documentation for US shipments.Book trucks and negotiate rates with carriers and freight brokers.Customer Service - respond to customer inquiries and concerns.Work with front end and production team to meet customer requirements.Prepare job packages for picking of orders for warehouse team.Attend daily production meetings.Supervise a staff of 8 to 10 warehouse employees when Manager was absent. Show less

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  ASSA ABLOY Group (Fleming and Baron)

  Jun 2013 - Jan 2016

  Logistics Coordinator

  Manufacturer of industrial metal doors and frames.Prepare documentation for shipments, with customs documentation for US shipments.Book trucks and negotiate rates with carriers and freight brokers.Customer Service - respond to customer inquiries and concerns.Work with front end and production team to meet customer requirements.Prepare job packages for picking of orders for warehouse team.Attend daily production meetings.Supervise a staff of 8 to 10 warehouse employees when Manager was absent. Show less

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  Apple Express Courier Ltd.

  Mar 2016 - Oct 2017

  Logistics Coordinator

  Provide Customer Service in a call centre environment.Book orders for time sensitive shipments throughout Canada and the United States via air and road.Dispatch drivers for shipments.Coordinate shipments with 3PL warehouses and agents throughout Canada.Use ACE online for crossborder shipments and Courier Complete program for order entry.ACR approved for Air Shipments.Trace E-Commerce deliveries.Certified to ship dangerous goods.

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  Giraffe Foods Inc.

  Oct 2017 - now

  Account Manager for 100+ accountsQualifying incoming Sales LeadsQuotationsNew Customer onboard and negotiationsCustomer escalationsCollaboration with internal departments for product updates, new product setupsCustomer support for product and pack size changesCustomer inquiries for specifications and pricingCustomer complaintsNotifications to customers of pricing updates and other regulatory changesSupport for Sales Account ManagersSales forecastingData analysisMaintenance and updates in customer portal(s)SAP inventory maintenanceImport/Export inquiries for new/potential/current customers, and internal contactsExport documentation for overseas shipments and coordination of shipment Show less Book shipments (dry and temperature controlled) for outgoing/incoming orders.Invoice orders and prepare shipping documentation for domestic and cross border shipments.Notify customers of any quantity variance to orders or delays.Booking of import shipments from the United States, including IREP related shipments.Negotiate freight rates with various brokers and asset based carriers.Manage driver schedule for local pickups and deliveries.Customer service relief.Creation of procedures for job functions.Provide production reporting to high volume customers and inventory maintenance in SAP.Respond to various customer inquiries, resolve issues and escalations.Check and schedule orders on the shipping calendar.Freight claims.Collaborate with various departments to obtain data needed for shipment scheduling.Book carrier appointment on various portals, i.e. Blujay, C3 Reservations, Data Docks, Retalix.Prepare Certificates of Free Trade for International Shipments; arrange authentication of documents with Global Affairs when necessary.Other duties as assigned. Show less

  • Inside Sales Representative

    May 2023 - now

  • Senior Logistics Coordinator

    Oct 2017 - May 2023