Olga Laudama

Experience

• 

  SIA Tērbatas Sēta

  Nov 2008 - Jan 2010

  Managerial Assistant

  Organize customer service system, train staff for this purpose.Improve quality of the service that staff is providing.Maintain the flow of data.Analyze sales and make purchases depending on the results.Inventory performance.Various promotion campaign results' analysis.Staff job scheduling.

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  SEB

  Jan 2011 - Jan 2014

  Senior Account manager

  Post-trade handling for Sub Custody - Swedish market. Ensure execution of securities transactions through internal/external system monitoring. Knowledge of SWIFT securities' related messages.Provide customers with necessary information about transactions carried out, market information etc. - on demand or pro-actively and according to SLA.Use widely "Know Your Client" approach, co-operate with other units to provide various analysis for successful meetings with clients and product proposal.Participate in the team's meetings in order to share knowledge and best practice within the team. Coach team members in order for them to achieve skill levels set within the team.Run additional personal projects to achieve goals set to improve towards customer service, people performance, process efficiency etc. Show less

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  EComCharge UAB - Gate to payments

  Aug 2016 - Jul 2019

  • Head Of Sales

    Jun 2017 - Jul 2019

  • CRM Specialist

    Aug 2016 - Jun 2017
• 

  Royal Pay

  Mar 2019 - Jun 2022

  Project Manager
• 

  VestraPay Nigeria

  Oct 2019 - Oct 2022

  Project Manager
• 

  Signet Bank

  Oct 2022 - now

  Project Manager