Rob Bettis

Experience

• 

  Antares Restaurant Group Ltd

  Jan 1996 - Jan 2010

  Coordinating and conducting BK operations training throughout New Zealand. Developing new training modules. Overseeing the business management of a BK restaurant which included profit and loss management, payroll, HR and local marketing.

  • Operations Field Trainer

    Jan 2005 - Jan 2010

  • Senior Restaurant Manager

    Jan 1996 - Jan 2005
• 

  All Systems Go Ltd

  Jun 2010 - Dec 2013

  Food Safety & Quality Systems Consultant

  • Assist the food industry in the development and validation of HACCP-based Food Safety Programmes, Risk Management Programmes, ISO Programmes, and Approved Supplier Programmes. Specialise in WQA, BRC, ISO, LSG Sky Chefs, Spotless Standards.• Advice and assistance to the food industry, industry organisations and authorities.• Conduct internal auditing and consulting.• Provide tailor-made teaching and coaching to clients and participants in order to achieve the necessary and appropriate competencies.• Assist the food industry and clients during a food safety crisis and product recalls.• Maintain and monitor up-to-date information on food safety / compliance trends both in the domestic and international markets.• Assist industries in the development and validation of Health & Safety Programmes.• Advice and assistance to industries in meeting ACC / OSH Health & Safety Standards.• Conduct internal Health & Safety auditing and consulting. Show less

• 

  Antares Restaurant Group Ltd

  Jan 2014 - Jun 2022

  Training & Quality Manager

  Lead the training functions to achieve compliance and development across the restaurant management teams building competency through coaching and training.Identify gaps and training needs to ensure training tools and resources are appropriately developed and managed.Oversee and assess the delivery of NZQA certified Unit Standards and Burger King Corporation requirements.Managing the module process for all restaurants including:• Development of new and existing modules• Verification and sign off of modules for restaurant teamsLead the quality assurance function to achieve compliance with regulations, legislative requirements and BKC standards.Work in conjunction with supply chain functions to achieve compliance with regulations, legislative requirements and BKC standards.Identify gaps in the restaurants’ and distribution centre’s Food Safety Programme requirements. Update programmes to ensure compliance.Oversee and assist Area Managers with conducting internal audits in the restaurants and distribution centre. Assist with closing out non-conformances identified in a timely manner. Analyse information from internal audits to identify non-conforming trends and develop systems to prevent reoccurrence.Attend initial / on-going external audits for new / existing restaurants to support during the audits.Assist with closing out non-conformances in the timely manner identified by the auditing body.Oversee the registration of the FSP for new restaurants with the Ministry for Primary Industries.Assist with contingency plans during a crisis or product recall.Assist with ensuring suppliers meet product specification requirements outlined by BKC (if required). This may include conducting internal audits on suppliers particularly after consumer complaints or a product recall due to product contamination. Show less

• 

  Burger King New Zealand (Antares Restaurant Group Ltd)

  Mar 2022 - Sept 2024

  National Training & Quality Assurance Manager

  Over 20 years experience in the hospitality industry, food safety and QA development. Includes the development of food control plans, risk management programmes, good manufacturing practices, WQA and FSANZ.

• 

  Tahua Group Ltd

  Aug 2024 - now

  Senior Food Safety & Quality Specialist