Mayank Singh Chauhan

Experience

• 

  Threadmonk

  Jun 2017 - Jul 2017

  Digital Marketing Intern
• 

  Zomato

  Aug 2018 - Mar 2024

  +Successfully coordinated and managed a team of 15+ Key Account Managers to identify revenue opportunities, execute strategic initiatives, and enhance the overall merchant/customer experience. +Leading cross-functional teams & analyzing data to pinpoint issues, identify areas for enhancement, managing complex projects and gather value-added insights for strategic initiatives and drive business growth with exposure in excel/Google spreadsheet, SQL & powerpoint presentation+Tracking and optimizing 10000+ restaurant partner ROI within the portfolio by providing support ranging from app usage guidance to meal combo decisions, menu reengineering and marketing plan design. +Solid understanding of marketing strategies and implementation, leveraging digital platforms and tools to drive brand visibility and engagement across the state. +Achieved the state's highest profitability by focusing on key parameters, including boosting ad sales, optimizing take rates, expanding offer coverage, and reducing operational burn.+Successfully led the new market expansion of Zomato's online ordering business in over 500 cities across India, expanding the company's reach to 1000+ cities nationwide. Show less +Recruiting, leading a sales and account management team to coaching them in client service techniques, providing feedback, and encouragement to achieve organizational goals. +Collaborated closely with the logistics team to handle any issues that arose between delivery riders and restaurant owners.+Notable success in driving new business of FMCG by conceptualizing plans, streamlining dealer networks, implementing product/services launches & providing training to team & vendors with a focus of delivering best customer experience during COVID. Show less +Taking a data-driven approach to assist restaurant partners in their growth journey and ensuring they have the best possible experience through collaboration with central and logistic teams.+Provided support to city teams by facilitating training programs and development in sales techniques, business negotiation, client relationship management, and communication skills.+Spearheaded the onboarding and maintenance of a robust supply of restaurants and delivery partners+Managed online ordering, delivery ad sales, and online ordering gold verticals Show less +Successfully pioneered Zomato's expansion into tier 2 markets by identified premium restaurant penetration, overseeing restaurant onboarding, and providing essential training for seamless app operation+Managed end-to-end client relationships, conceptualized ad campaigns, and tracked results on WoW or MoM+A field-intensive role to help restaurants market, engage and connect with their audience better by selling Zomato visibility products like ad click, video ad & brand tile+Achieved maximum restaurant growth by maintaining hygiene metrics & gained 80:20 market share across the cities. Show less

  • State Growth Manager

    Jul 2021 - Mar 2024

  • Area Sales Manager

    Jul 2020 - Jun 2021

  • Sales Team Lead

    Jul 2019 - Jun 2020

  • Key Account Manager

    Aug 2018 - Jun 2019