KD Hall Sr.

Experience

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  Oakland University

  Jan 2000 - Jan 2005

  Student

  I was the Co- Founder of Sisters of Success organization. I studied Communications and Journalism.

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  North American Bancard

  Mar 2004 - Jan 2005

  Senior Account Executive

  Business sales rep. Sold products and services to businesses. Make a connection with gate keeper and set appointment and time to meet with decision maker. Sale products and upgrade services. Exceeded goals in this role

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  Comcast

  Aug 2005 - Jan 2007

  Sales & Retention Associate

  - Bestowed exemplary customer care through active listening and provided customers with individualized service/solutions based on needs - Primary role to generate new residential accounts and retain customers by earning excellent NPS scores- Crafted talking-points agenda for 14-team retention specialist team which increased revenue by $10k per month FY 2006- Garnered personal conversion rates consistently between 20-40% as team close rate increased from 8% to 12% - Achieved highest save rate of customers at 80% for Q1 and Q4 2006 in the Michigan region Show less

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  University of Phoenix

  Nov 2007 - Jan 2014

  - Manage enrollments, retention and new referrals while overseeing a 12-member team- Directed an internal referral campaign for the New England Territory- Partnered with Public Relations, Marketing and Corporate Social Responsibility to submit stories, press releases and review proposals from community partners as a Campus Community Investment Liaison- Launched partnership between local Boys & Girls Club of Hudson County resulting in over $70k in local campus allocations and developed a mentorship program between staff, faculty and students with local children- Regionally recognized for internal referral campaign that resulted in 250% increase in lead generation Q3 FY2012- Recruited 20 members for community investment of Jersey City campus and strategized comprehensive plan for FY 2012 - Awards: Situational Leadership Certification ▪ 2012 Award of Excellence ▪ Outstanding Community Leadership Award Show less - Driving force and integral part of opening new learning center for University of Phoenix Eastern Washington campus- Managed and coached teams varying in size from 6-10 team members including faculty coaches- Formally recognized #1 national manager in organization by exceeding new enrollment targets by 170% Q4 FY 2010- Demonstrated first-class coaching skills which resulted in surpassing enrollment goals by 148% and recognized in Top 10% of enrollment managers at University of Phoenix FY 2009- Partnered with Director of Enrollment to develop tracking system to increase conversions for Western Washington campus - Created business-to-business relationships to host monthly info sessions with partners like Red Lion Hotels and Walmart Show less

  • Executive Enrollment Advisor

    Jun 2013 - Jan 2014

  • Enrollment Manager / Campus Community Investment Liaison

    Jan 2011 - Jun 2013

  • Enrollment Manager

    Nov 2007 - Jan 2011
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  ITT Technical Institute

  Dec 2013 - Jun 2014

  Part time Adjunct Faculty

  Develop and manage syllabus materials. Responsible for selecting andcompiling tests, assignments and/or classroom discussion, exercises that permit measurement ofperformance relative to standardized learning objectives.Coordinate courseware and curriculum with academic department chair. Responsible for reviewing any textbook and other courseware changes with the academic department chair and other full-time faculty teaching the course.Facilitate Class Instruction.

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  Apollo Education Group (University of Phoenix)

  Jan 2014 - Nov 2014

  Account Executive

  Workforce Solutions partners with organizations to support their employee development goals. We offer a wide range of resources. Most of them are complementary-including degree programs. Phoenix Career Service, and professional development. We bring the University's resources to benefit our partners, keeping them competitive today and in the future.

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  KD Hall Foundation

  Mar 2014 - now

  President

  As CEO, I cultivate solid relationships with local businesses, communities, and government agencies, fostering an inclusive environment for stakeholders to interact and build foundational networks. My abilities enable me to streamline organizational planning, development, and strategy to promote excellent public relations and achieve objectives. I continue to arrange the yearly Women on the Rise (WOTR) conference by developing a curriculum and assembling a panel of speakers. In addition, I have been recognized for effectively establishing a statewide college internship program that mentors fifteen students annually, forging strategic alliances, developing public relations campaigns, and executing an annual WOTR conference. Show less

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  KD Hall Communications

  Dec 2014 - now

  I discover and approach prospective sponsors, donors, and grantors, establishing and sustaining excellent donor relationships. In addition, I organize and execute fundraising campaigns and events effectively, building strategies, policies, and procedures that promote the foundation. As the Principal Consultant, I deliver reports and counsel key stakeholders on change strategies to support research and even track donations. My responsibilities include maintaining accurate and complete financial records, collecting information for grant submissions, and reviewing budgets. In addition, I work with research and consulting team members to revise business plans to accomplish goals and objectives. Show less

  • Principal Chief Executive Officer

    Dec 2013 - now

  • Master Trainer and Strategist

    Dec 2014 - Jul 2023
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  YMCA of the USA (National Resource Office)

  Apr 2015 - Mar 2016

  Regional Director Marketing and Communications

  In my role as Director of the South King County YMCA, I was responsible for leading the organization's various marketing and development efforts, including the pursuit of significant donations and promotions, as well as the management of the brand. In addition, I was the spokesperson for the South King County YMCA in the surrounding community, which allowed me to cultivate relationships with media members. I devised and put into action an annual marketing plan for the various center programs and worked in conjunction with the Directors of each of the Greater Seattle YMCA's locations to develop marketing plans and community outreach initiatives. In addition, I was the executive producer of over twenty promotional videos and established an internship program in media relations to increase enrollments and program offerings, leading to South King County becoming the leader in all of Greater Seattle. Show less

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  Bellevue College

  Sept 2016 - Nov 2018

  Adjunct Professor of Marketing and Communications

  I enhance students' potential for learning by developing quarterly syllabi, lesson plans, and course development plans, which I then distribute to them. As a professor and an expert in the field of media, I facilitate experiential learning by setting up learning opportunities for students to write and develop television series in the workplace. In addition to my work as a host for Bellevue TV and as a reporter for 91.3 KBCS, I have worked with students in writing, directing, and producing the documentary "Discovering You," which was funded by Sag Aftra. In all of these capacities, I have been very successful. In addition, I was awarded grants that allowed me to create and produce a series called Influential Women of Washington State. Show less

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  University of Washington

  Jul 2019 - now

  Faculty Lecturer

  As an educator, I am committed to delivering top-notch instruction to equip students with the expertise and proficiency required to excel in the field of communications. My aim is to challenge students to think critically and develop creative solutions to intricate communications issues, empowering them to become pioneers in the industry. To facilitate a stimulating and interactive learning experience, I foster a collaborative environment that encourages student involvement and active participation in the learning process. Additionally, I maintain close ties with industry professionals and leaders, staying current on industry trends to share my knowledge and insights with students. Show less

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  King County Library System

  Mar 2023 - Feb 2024

  Director Communications and Marketing

  As the current director, I optimize an extensive experience in managing million-dollar advertising and branding budgets and leading high-performing marketing teams. My expertise in developing and implementing ROI-driven strategies has resulted in successful campaigns that increase brand awareness and resonate with target audiences. Additionally, I excel in creating engaging communication initiatives to promote library services and drive community engagement. I have ledhighly effective summer reading campaigns and ensured consistent messaging and branding across all channels for 50 libraries under my oversight Show less