Rafael Silva

Experience

• 

  Banrisul

  Mar 2001 - Jul 2002

  Intern
• 

  HSBC

  Aug 2002 - Jul 2003

  Part-Time Bank Analyst
• 

  SLC Alimentos Ltda

  Aug 2003 - Jan 2006

  Credit and Collection Assistant
• 

  Kaplan International Languages

  Mar 2006 - Jul 2006

  Visiting Student

  English as second language Program

• 

  Fresno Pacific University

  Aug 2006 - Oct 2006

  Visiting Student

  English as second language Program

• 

  Dell Technologies

  Apr 2007 - now

  - Owning, building and driving the customer experience with LatAm Finance Stakeholders, Tax, Accounting, Regulatory & Compliance, Invoicing, Account Payable, Account Receivables;- Partnering with key local and global stakeholders to define the product strategy;- Build and manage high quality product roadmaps based on area vision and strategy;- Manage backlog prioritization and trade-offs to ensure the right features are built with the right quality at the right time across 7 features teams;- Addressing barriers through problem solving and coordination with stakeholders;- Partnering with global product teams to identify and influence development of new products and services;- Gain support for area strategy and roadmap from stakeholders by writing narratives and influencing peers and senior leadership;- Creating goals and related metrics, track progress and manage through obstacles to achieve area objectives;- Communicating performance, articulating root-cause analysis and linking to specific improvement areas;- Sharing best practices with other Dell IT teams;- Advanced Knowledge on best SAFe Practices Show less

  • IT Sr. Manager

    May 2020 - now

  • IT Product Manager

    Mar 2017 - May 2020

  • IT Product Owner

    Jan 2015 - Mar 2017

  • Business Analysis Advisor | Business System Analysis Advisor

    Apr 2013 - Jan 2015

  • Cost Accounting Advisor

    Mar 2011 - Mar 2013

  • Cost Accounting Sr. Analyst

    Mar 2010 - Mar 2011

  • Cost Accounting Analyst

    May 2008 - Mar 2010

  • Cost Accounting Intern

    Apr 2007 - May 2008