Mayank Giri

Experience

• 

  Gartech Equipments Pvt. Ltd

  Aug 2018 - Feb 2021

  Sales Management:Generate sales inquiries, analyze qualified leads, and assess potential opportunities.Customer Communication:Provide detailed product information, address customer queries, and ensure customer satisfaction throughout the sales process.Order Processing:Create sales orders for closed/won opportunities in ERP, specifically Oracle NetSuite, ensuring accurate and timely processing.Customer Account Management:Manage customer accounts from creation in ERP (Oracle NetSuite) to analyzing opportunities for sales success.Logistics Coordination:Coordinate with dispatch and logistics teams to ensure timely delivery of orders and resolve any transportation issues.Documentation Management:Manage customer documentation in ERP and hardcopy formats, including purchase orders, sales acknowledgments, payment receipts, and drawing approvals.Sales Support:Collaborate with Regional Sales Managers to identify and pursue new sales leads, ensuring effective communication and coordination. Show less Coordination with Regional Sales Managers/Area Managers:Collaborated with Regional Sales Managers and Area Managers to ensure smooth day-to-day operations.On-site Support Coordination:Tasked site engineers for on-site support in coordination with the Customer Support Technical Manager.Daily Work Coordination:Coordinated with Area Managers to manage daily tasks efficiently.Issue Resolution:Resolved regional issues in coordination with Area Managers, escalating urgent matters to the Head Office in Pune when necessary.Supervision of Mechanical Installations:Supervised mechanical installations in Rajasthan and Gujarat, ensuring compliance with company guidelines.Material Management and Client Handling:Managed materials and handled client interactions, as well as technician deployment.Mechanical Issue Management:Prepared and updated all mechanical issues related to installations.Reporting and Project Leadership:Reported mechanical and project-related work to the project manager at the office, leading the project and team.Mechanical Work Inspection:Inspected mechanical work to ensure quality and adherence to standards.Project Commissioning:Oversaw the commissioning of projects to ensure successful completion and client satisfaction. Show less

  • Sales Support Associate

    Aug 2019 - Feb 2021

  • Regional technical coordinator and Project engineer (Rajasthan and Gujrat)

    Aug 2018 - Aug 2019
• 

  SMW Autoblok Group

  Mar 2022 - Mar 2023

  Sales Coordinator

  Budgeting:Prepare and manage budgets for various projects and operations.Customer Coordination:Prepare offers and coordinate with customers to ensure smooth order processing.Order Management:Oversee the entire order flow, ensuring timely delivery and customer satisfaction.Marketing Activities:Manage marketing activities including catalogue creation, exhibition participation, and website maintenance.Cross-Functional Coordination:Coordinate between design, production, and customers to ensure seamless communication and project execution.International Procurement:Manage import processes from parent companies located in Germany, Italy, France, and the UK, including both air and sea shipments.Domestic Logistics:Oversee domestic logistics and transportation operations to ensure efficient delivery of goods.Supplier Management:Negotiate contracts and discuss terms with freight forwarders and transporters to optimize costs and service quality.Data Analysis and Reporting:Analyze sales data, prepare management information system (MIS) reports, and conduct sales reviews to support decision-making.Customer Support:Provide comprehensive customer support to ensure customer satisfaction and retention. Show less

• 

  SPAL Automotive

  Apr 2023 - now

  Assistant manager- sales and business Operations

  Sales Timeline Management:Coordinate with the sales team to schedule customer orders and create a sales timeline.Communicate the sales timeline to the production plant for timely production and delivery.Sales Forecasting and Analysis:Develop yearly sales forecasts in collaboration with the Sales Team.Analyze past sales data and market trends to forecast future sales.Track and compare actual sales and orders received to the sales forecast.Production Coordination:Hold regular meetings with the Production Planning and Control (PPC) team to ensure production aligns with the sales timeline.Monitor production progress and implement corrective actions to keep production on schedule.Schedule and facilitate meetings with the PPC team to review production schedules and address issues.Team Collaboration and Communication:Foster collaboration and communication between the sales and production teams to ensure seamless operations.Process Improvement:Identify areas for improvement and implement sales process enhancements to improve efficiency and effectiveness.Events and Customer Relations:Prepare for and participate in tech shows and exhibitions to promote company products.Conduct customer visits to maintain and strengthen client relationships.Reporting:Prepare and submit sales reports to headquarters in Italy, providing insights into sales performance and market trends.Dealer Coordination:Coordinate with aftermarket dealers to manage orders and ensure timely delivery. Show less