
Minh Dang
Web Designer and Developer

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About me
Web Manager / UX & UI Designer / Product Designer / Front-end Developer / Product Manager
Education

National Finance Institute
-Cert IV Financial Services Finance broking
The University of Queensland
2022 - 2026Master Interaction Design
University of Canberra
1997 - 2001Bachelor Graphic Design
General Assembly
2015 - 2015UX Design
Experience

RTM Design
Jan 2000 - Jan 2001Web Designer and DeveloperWebsite design and development for government agencies and private companies including:- The National Portrait Gallery website- The Australian Parliament House website- The National Library of Australia website

Bearcage Productions
Jan 2003 - Jan 2004Broadcast DesignerBroadcast design and visual effects for TV commercials for companies including:- Foxtel- The National Zoo & Aquarium- ActewAGL

CRE8IVE
Jan 2004 - Jan 2005Web DesignerWeb design and development of websites for organisations including:- Lifeline- Department of Tourism, Industry and Resources

Optus
Jan 2006 - Jan 2008Web DesignerI was a lead designer in Optus’ web team and designed and published landing pages and web banners to optus.com.au and optuszoo.com.au.
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Loan Market Home Finance Brokers (Australia)
Jan 2009 - Jan 2012Senior Finance BrokerProviding mortgage and property purchasing advice to home buyers and property investors.

Victorian Department of Primary Industries
Mar 2011 - Nov 2012Web Content ManagerI was a core member of a team that maintained dpi.vic.gov.au. I published web content and maintained the website using Squiz Matrix, HTML, CSS and Javascript. I also published online feedback forms, surveys and enewsletters.It was a varied role and I was involved in managing the workflow to a team of five web publishers and developers.I also provided CMS training for staff – I delivered eight training workshops and trained eighty staff from the Department of Sustainability and Environment to use Squiz Matrix.I worked on the following websites:– dpi.vic.gov.au– smartmeters.vic.gov.au– switchon.vic.gov.au Show less

Defence Science and Technology Organisation
Nov 2012 - Nov 2015Web Designer/DeveloperIn this role, I managed the intranet for a major defence organisation, serving as a vital resource for internal communications and departmental operations. I worked closely with a team of approximately 12 content authors, ensuring cohesive content management across the department while maintaining the intranet’s architecture, user interface (UI), and user experience (UX).Key Responsibilities:– Oversaw the design, development, and ongoing management of the intranet’s content and structure, ensuring it remained user-friendly, visually appealing, and aligned with organisational objectives.– Coordinated a content team to review, edit, and publish accurate, timely, and engaging materials, maintaining consistent quality and compliance with internal standards.– Conducted regular user testing and gathered feedback from staff and stakeholders to identify opportunities for improvement and enhance the intranet’s functionality and relevance.– Implemented iterative updates to improve usability, navigation, and search capabilities, fostering a more efficient and effective digital workspace.Notable Achievements:– Led initiatives to continuously improve the intranet’s value as a resource, incorporating feedback and analytics to drive enhancements that boosted staff engagement and productivity.– Played a key role in the redevelopment of the organisation’s corporate website (www.dst.defence.gov.au), contributing to its design, structure, and content strategy to better align with external communication goals. Show less

EngineRoom
Oct 2015 - Jan 2018Web Content ManagerI had the privilege of working at EngineRoom (previously known as Digital360), a dynamic start-up digital agency with a talented team of 30 specialists. My role focused on managing and publishing website content for a portfolio of approximately 20 small to medium-sized business clients.Key Responsibilities:– Oversaw content management for client websites, ensuring accurate and timely updates.– Conducted comprehensive SEO audits and implemented on-page optimizations, targeting high-value keywords in SEO-sensitive areas.– Collaborated with clients to refine their digital presence, driving measurable improvements in search engine rankings.Notable Achievements:– Managed high-performing websites, including cleanawater.com.au, roselaw.com.au, sheengroup.com.au, and acekarts.com.au, all of which ranked prominently in organic Google searches for competitive key terms.– Played a key role in driving SEO success for clients, contributing to their business growth through enhanced online visibility. Show less

Agriculture Victoria
Apr 2018 - Jul 2020Web EditorAs the Web Editor for two of the Victorian Government’s largest and most high-traffic websites, I managed a digital library of over 2,500 pages serving a diverse, engaged audience. This role required adaptability and quick turnarounds, often working under tight deadlines to produce high-quality content.Key Responsibilities:– Collaborated with cross-functional teams to review, refine, and enhance web content and presentation.– Edited, authored, and managed digital content, including media releases and e-newsletters.– Designed and coded new pages and templates, ensuring functionality and accessibility.– Provided Google Analytics insights and supported teams in interpreting and leveraging data for strategic decisions.Notable Contributions:– Published critical emergency communication materials during the 2019/20 bushfires and COVID-19 response, ensuring timely and accurate information reached the public.– Developed landing pages for major grant programs and government initiatives, optimising user engagement and accessibility. Show less

Department of Transport and Planning
Aug 2020 - Jan 2021Digital Communications Advisor
Leidos
Jan 2021 - nowWeb Manager
Licenses & Certifications
- View certificate

ITIL® 4 Foundation
AXELOS Global Best PracticeSept 2021 
Certified Scrum Product Owner
LeidosOct 2021- View certificate

Certified SAFe® 5 Product Owner/Product Manager
Scaled Agile, Inc.Jan 2022 - View certificate

DevOps Foundation
ITSM HubFeb 2022 
Certified Scrum Master
LeidosSept 2021
Honors & Awards
- Awarded to Minh DangAustralian Defence Silver Commendation Award 2015 Department of Defence Mar 2015 "I commend you for your exceptional efforts in executing the DSTO digital communications strategy.As a result of your dedicated teamwork, DSTO's online platforms have been successfully deployed to support its strategic initiatives. These platforms include the redeveloped website, the intranet and online staff magazine. Individually and collectively you have applied yourself with great diligence, showing initiative in acquiring new skills to achieve high professional standards… Show more "I commend you for your exceptional efforts in executing the DSTO digital communications strategy.As a result of your dedicated teamwork, DSTO's online platforms have been successfully deployed to support its strategic initiatives. These platforms include the redeveloped website, the intranet and online staff magazine. Individually and collectively you have applied yourself with great diligence, showing initiative in acquiring new skills to achieve high professional standards under resource and time pressures. Your achievements are in the best traditions of the public service."Dr Warren HarchDeputy Chief Defence Scientist Show less
- Awarded to Minh DangIT Contractor of the Year 2011-2012 Clicks IT Recruitment Jul 2012 "Minh is the epitome of customer service excellence. He receives many complements on his work and his willingness to help. He is held in high regard within the department."
- Awarded to Minh Dang2011 DPI Primary Elements Award for the Redevelopment of www.dpi.vic.gov.au Department of Primary Industries, Victoria Nov 2011 "Dear MinhI write to advise that you have been nominated for an award as part of the 2011 Primary Elements in the category of Service Delivery.Your role within the DPI website redevelopment team was identified by your peers as having made a significant and valuable contribution to DPI.The development of the new DPI website means that all content has been updated to meet the Government's accessibility requirements. This has not only brought DPI up-to-date with web… Show more "Dear MinhI write to advise that you have been nominated for an award as part of the 2011 Primary Elements in the category of Service Delivery.Your role within the DPI website redevelopment team was identified by your peers as having made a significant and valuable contribution to DPI.The development of the new DPI website means that all content has been updated to meet the Government's accessibility requirements. This has not only brought DPI up-to-date with web accessibility standards and ensured our services are provided to all Victorian people, it has also put DPI at the forefront of Victorian Government in this area.The DPI website redevelopment project has greatly enhanced DPI's service delivery to our clients through the web. Investigation, best practices and stakeholder feedback were all incorporated into the solution and the websites focus changed from a divisional focus to a stakeholder subject matter focus resulting in a 1.6 million page view increase in traffic.On behalf of the leadership team, I congratulate you on your nomination and thank you for your efforts."Gordon CarisChief Information OfficerDepartment of Primary Industries Show less
- Awarded to Minh DangNational Tertiary Art Prize Finalist 2001 - Oct 2001
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