Jason Burton

Experience

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  Sharp Plumbing

  Jun 2003 - Apr 2008

  Apprentice

  •Assemble pipe sections, tubing, or fittings, using industry tools and equipment.•Install, cut, and preassemble pipes, fittings, valves, household appliances or fixtures such as sinks or toilets. •Maintain or repair plumbing by replacing defective washers, replacing or mending broken pipes, or opening clogged drains. •Measure, cut, thread, or bend pipe to required angle, using hand or power tools or machines such as pipe cutters, pipe-threading machines, or pipe-bending machines. •Warehouse work, installation of water heaters, toilets, sinks, faucets, water valves, repair broken pipes, used hand and power tools, and drain line inspection. Show less

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  US Navy

  May 2008 - Aug 2011

  Aviation Support Equipment Technition

  •Operate, maintain, repair and test automotive electrical systems in ground equipment, gasoline and diesel systems, and associated automotive, hydraulic and pneumatic systems. •Maintain gas turbine compressor units, ground air-conditioning units, perform metal fabrication, repair and painting of tow tractors and other aircraft servicing units.•Manage support equipment assets at different command levels; and provide training in operation of aviation support equipment.

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  New Horizons Computer Learning Centers

  Dec 2013 - Apr 2014

  Intern

  •Assist with the preparedness and cleanliness of the classrooms before the start of classes.•Perform hands-on fixes at the desktop level including installing and upgrading software, implementing file backups and configuration of systems and applications.•PC hardware and software installation.•Provide setup and configuration of computer peripherals such as printers, monitors, scanners, mice, special keyboards and other equipment as necessary.•Communicate with other departments to report and resolve system software, hardware, and operations problems.•Install and configure Microsoft Office Suite, Adobe Creative Suite, and Windows 7.•Provide inventory control of all company PCs, laptops, printers, projectors, hard drives, RAM, webcams, etc. Show less

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  Network Heroes

  Apr 2014 - Aug 2014

  IT Technician

  • Help desk and onsite support• New computer setup and installation• Computer hardware installation and upgrades• Software installation and support (ex: MS Office, Quick Books, Google Apps, Time slips)• Monitor and maintain system backups• Work with various vendors to solve issues• Workstation OS migration XP to Windows 7 and 8• Virus removal

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  New Horizons Computer Learning Center of Las Vegas

  Aug 2014 - Aug 2016

  IT Supervisor | Technical Instructor

  • Installed, configured and troubleshoot Windows server 2012 and 2008 physical and virtual machines• Created and maintained a Windows 7/8/10 imaging solution• Maintained Exchange 2010 and migrated to Exchange 2013 • Installed, maintained and troubleshoot various software: Office 2007, 2010, 2013, 2016; QuickBooks, Chrystal Reports, Adobe CS6, VMware, Virtual box• Domain Migration• Setup, migration, and troubleshoot various server roles: Active directory, DHCP with failover, DNS, DFS multi-site, VPN, Hyper-v, WDS, print management, file and storage services• Planned and implemented various GPO's• Create, maintained and tested backup solutions• Troubleshoot various hardware issues for workstations and servers• 2+ years of teaching experience teaching: CompTIA A+, Network+, Security +; Microsoft server 2012, and Windows 8 Show less

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  New Horizons Learning Group

  Aug 2016 - Aug 2022

  IT Technician / Trainer

  • Maintain Hybrid Azure and Office 365 using the AD connect tool• Maintain Hybrid Exchange online and Exchange 2019 server • Monitor, troubleshoot, and maintain user and shared mailboxes, mailbox migrations, and Exchange rules • Migrated multiple sites from SharePoint 2010 to SharePoint Online• Create and maintain SharePoint online sites, document libraries, and SharePoint lists• Migrated redirected user profiles from DFS to OneDrive• Maintain, troubleshoot, and monitor Teams environment with Admin portal and PowerShell• Build and maintain multiple cloud service reports using the built-in tools, 3rd party tools, Power BI and PowerShell• Training and documentation for Office 365 and Azure processes for the IT team • Plan, create, and monitor conditional access policies, cloud application security policies, and domain group policies• Provide Support and troubleshoot Windows operating systems including: Server 2008R2, 2012R2, 2016; Exchange server 2010, 2013, 2016, 2019; Windows 7, 8, 10 • Configuration, migration, and troubleshoot various server roles including: Active Directory, Group Policy, DHCP, DNS, DFS, Hyper-V, print management, file and storage services• Part of a team to maintain PCI compliance including creating an employee training program, and multiple security policies • Provide email, live chat, phone, and in-person helpdesk support for staff and clients• Track Inventory, check out equipment, and coordinate equipment return • Mentor and assist students while they prepare for their certification exam Show less

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  Asante

  Sept 2022 - now

  System Administrator 2