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Sofya Gusan

Sofya Gusan

Technical Support Analyst

Followers of Sofya Gusan171 followers
location of Sofya GusanDenver Metropolitan Area

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  • Timeline

  • About me

    Technical Account Manager | Technical Documentation, Technical Writing

  • Education

    • Metropolitan State University of Denver

      2010 - 2015
      PSYCHOLOGY

  • Experience

    • Pearson

      Jun 2013 - Jun 2018
      Technical Support Analyst

    • RingCentral

      Jul 2018 - Feb 2024

      • Technical Writer

        May 2020 - Feb 2024

      • SRE Survelliance Analyst

        Jul 2018 - May 2020

    • RingCentral

      Jul 2024 - now
      Technical Account Manager

  • Licenses & Certifications

    • ITIL Foundations

      PeopleCert
      Mar 2018

    • Amazon Web Services Cloud Practitioner

      Amazon Web Services (AWS)
      Sept 2019