Samuel Kelemu

Samuel Kelemu

Floor Supervisor

Followers of Samuel Kelemu239 followers
location of Samuel KelemuUnited States

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  • Timeline

  • About me

    UCF graduate, Hospitality and business management. Leadership roll experience in sales, HR , marketing. Trilingual fluency English, Amharic and Spanish

  • Education

    • Valencia College

      2012 - 2014
      Associate of Arts (A.A.) Hospitality Administration/Management
    • University of Central Florida

      2014 - 2016
      Bachelor's degree Hospitality Administration/Management

      Activities and Societies: Deans List Spring 2016 Eta Sigma Delta International Hospitality Management Honor Society

  • Experience

    • Gap Inc.

      Jan 1997 - Jan 1999
      Floor Supervisor
    • Home Depot

      Jan 1999 - Jan 2000
      Tool Rental Agent
    • AAA Parking

      Mar 2001 - Feb 2005
      Valet
    • Best Buy

      Jan 2005 - Jan 2006
      Sales Agent
    • Walt Disney World

      Jan 2006 - Jan 2007
      Forklift operator
    • Rockstar Transport

      Jan 2007 - Jan 2009
      CEO
    • Central Florida Soccer League

      Aug 2008 - Aug 2012
      Team Manager

      managed St. George Football Club, while playing for the team, supervised up to 22 players , coordinated and organized the soccer under the Central Florida Soccer League. Recruiting players, follow up with team, informed the team of all up coming games, get sponsorship for team support made sure uniforms and player ID'S are made under the leagues rules and regulations.

    • Towne Park

      Jan 2009 - May 2017
      Guest Services Manager
    • Wyndham Worldwide

      Jan 2014 - Jun 2017
      Assistant Banquet Manager
    • Universal Orlando Resort

      Jan 2014 - Jun 2017
      Banquet catering
    • Grapevine Marketing, LLC

      May 2017 - Jun 2019
      Director Of Online Marketing

      ● Reporting & analyzing the ongoing marketing activities, including campaigns● Managing relationships with affiliates and strategic partners ● Building-up strategic partnerships for co-operations online● Regularly update online marketing plans with all the marketing initiatives and events. Report changes to Senior Executives on a weekly basis.● Cross-utilize data from Analytics platforms and CRM platforms to monitor marketing performance and find additional marketing opportunities● Adjust and optimize layouts and HTML/CSS code to improve marketing communication channels● Establish social media accounts, create/ post content, manage contests, and fan engagement● Develops and manages marketing budget. Make sure marketing spends are on budget and accurately reported● Select, develop, and manage all marketing managers and indirectly oversee all staff within each marketing area● Develop and implement E-Mail marketing campaigns.● Direct marketing team on mapping out marketing schemes.● Maintain Google Ad Words.● Optimize E-Commerce website Search Engine Optimization.● Utilized Google Analytics for optimization of sales. Show less

    • Panera Bread

      Jun 2017 - Jun 2019
      Assistant Manager

      ● Guest Advocate- Form a connection with each guest through authenticity and serve to identify their needs and address complaints in a positive manner. ● Scheduling Manager- Rebuild and maintain an effective schedule on a weekly basis for 30+ associates while balancing request offs and spikes/dips in sales to ensure optimum guest experience.● Hiring/Training Manager-Interviewing potential employees, considering their experience, attitude, demeanor, and professional goals to select the best possible candidate.● Employee Retention- Maintain authentic, personal relationships with associates to cultivate an environment of fun, learning, and effectiveness. Develop outstanding employees for Associate Trainer positions while also addressing the development of below average employees to encourage them to reach their own potential.● Facilities Manager- Maintain a clean and safe Café using daily/weekly cleaning and maintenance checklist.● Teacher- Introduce new /seasonal products to associates during bi-annual “Bread Bashes” through sampling and demonstration. Get associates excited to share/introduce new products to our guests.● Catering Management- Supervise catering team to ensure specific delivery times are adhere to, while also building catering sales by marketing catering products to guest that place large in house to go or pick up orders.● Motivator- Effectively motivate my associates by setting fast, efficient work ethic and encourage a positive, safe environment by keeping a good attitude, especially during a high-volume lunch/dinner hour. Show less

    • Target

      Jun 2019 - Jul 2021
      Property Manager

      A dedicated expert who supports a profitable business, ensuring that assets are fixed and functional and services are completed timely and dependable while minimizing vendor cost. Property Management (PM) supports new sales-driving initiatives and mitigates excess spend to ensure that store teams can focus on serving guests without distraction. PM supports remodel efforts, executes new project sets and enables efficient front of store and backroom operations to delight digital guests.

    • Lite Bite Bistro

      Jun 2022 - now
      Business Owner

      Business owner CEO of Lite Bite Bistro and cafe in Addis Ababa Ethiopia. Great Food Great vibes

  • Licenses & Certifications

    • Serve safe