
Aleksei Pankov
Head of b2b product development

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About me
Product owner // Head of product
Education

Perm State Technical University
2003 - 2008Engineer's degree department of telecommunications
Experience

ЭР-Телеком Холдинг, АО
Jan 2007 - Jun 2019Head of b2b product developmentField of activity:* Organize operation process;* Create architecture of telephony network;* Integrate new telecom equipment;* Install telephony equipment - SoftSwitch (VocalTec, Mera, Broadsoft, Iskratel),MediaGateways (Audiocodes, Eltex), SBC (Oracle Acme Packet, Audiocodes);projects - integrate Skype for Business in Infrastructure, integrated voice services for Genesys CC;* Launched UC platform as a service for Enterprise Customers based on Cisco* Configure Asterisk PBX for internal goals;* Configure optical multiplexor (Huawei, Alcatel);* Chek supposes (HADI);* Organize MVP process;* Create and write user stories;Achievements:* Created Virtual PBX services for b2b clients;* Changed old SoftSwitch and installed new more than 50 cities;* Merged and migrated clients from bought company;* Developed project Full MVNO (created architecture and finanitional model) ;Skills:• support, install diffirent telecom equipments: SSW (VocalTec Essentra, Mera, MVTS, Altertex,Broadworks, Asterisk, SBC, VoIP, multiplexor, mediant, TDM stations;• VoIP, SIP;• build telephony networks;• use in work principles jobs to be done;• work in principles agile,scrum principles;Сareer:* Technical manager of project (1.4 years);* Lead engineer of voice services (5.2 years);* Engineer of voice services (1.5 years);* Telephony engineer (5 month);* Technical support (3 month);* Specialist (1.5 years). Show less

ПАО "Ростелеком"
Jan 2008 - Jan 2010Engineer sub-communication mobile systemField of activity:* Manage monitoring system;* Configure network equipment;* Create network reports;

ПАО "Ростелеком"
Jan 2019 - Nov 2021Product OwnerField of activity:* Control backlog and organize roadmap VirtualPBX product;* Analyze CJM and make dicision;* Manage and organize the workflow of cross-functional team members;* Make CustDev researche;* Test HADI hypotheses;* Calculate the unit economy, MVP and launch the product into commercial operation;* Measure product performance and prepare reports;* Collect feedback of customers(user experience), analyze and change product;* Define the scope of backlog based on market and customer requirements;* Detail task, prepare UserStory;* Responsibility for Profit&Loss of Telephony product department;* Organize main workflow of product livecycle;* Control region sales;* Manage product Virtual PBX roadmap for enterprise clients;* Pre-sale activity;* Take part in negotiations with potential client;Achievements:* Made planned performance indicators:1) Finance: P&L, GM, OIBDA, FCF;2) Product: AA, ARPU, Churn rate;* Developed some new services such as External SIP numbers; graphical statistic for clients;* Integrated mobile number of MVNO to VPBX ;* Increased count of Integrated CRM systems (3 to 50);* Connected Google Analytics to UI of VirtualPBX;Skills:• support, install diffirent telecom equipments: SSW (VocalTec Essentra, Mera, MVTS, Altertex,Broadworks, Asterisk, SBC, VoIP, multiplexor, mediant, TDM stations;• VoIP, SIP;• build telephony networks;• use in work principles jobs to be done. Show less

Sberbank
Nov 2021 - nowProduct OwnerProduct development for authentication employee to servicesTasks:- Registration and authentication employee: mobile, web, UX, UI, login, password, cryptography;- Improvament UX and develop new login method;: Time-based-One-Time-Password, certificates, QR, PUSH etc;- Create, prioritize and explanation task at backlog;- Planing and control;- Achieve metric of product;- Always being contact with other departments at tasks of backlog;- Organization worklife scrum team;- Develop technical solutions and business requirementsAt this role I was:- 30% business analytic. I was needed understanding business processes, found main problems and counted effects;- 30% solution architector. Every features is hard technical solution with many integrations and dependencies;- 30% project manager. The product owner is personally responsible for complete task;- 10% strategy manager. Previously 90% does not matter if product would not achieve strategic goal.Acquired Hard skill:- Knowledge OAuth 2.0, OpenID Connect, UMA, FIDO, NIST 800-63;- Knowledge of basics cryptography — hashing, encryption, electronic signature;- Knowledge main cyber attacks — OWASP Top 10;- Experience in data model design;- Learning many standards, protocols and RFC. Show less
Licenses & Certifications
- View certificate

Симулятор управления продуктом на основе данных
GoPractice, IncMay 2023
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