Kateri Roger

Experience

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  Houma Daily Courier & The Terr

  May 2008 - May 2009

  Outside Advertising Sales Representative

  -Built client relationships with REALTORs through networking-Creatively presented different advertising options to meet customer needs and budgetary constraints

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  Mona and Company, Inc.

  May 2009 - Dec 2012

  Licensed Realtor

  - Manage over thirty-five clients' needs at one time- Create different advertising schemes for over fifteen sellers- Monitor market conditions for clients on a daily basis- Write offers persuasively to meet clients' needs, wants, and budget- Coordinate all parties involved in real estate transactions - Met all yearly state continuing education requirements needed to keep a valid real estate license- Instruct buyers and sellers of the pros and cons of the current market conditions- Guide buyers and sellers through the real estate process including helping with the financing of any purchases Show less

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  Ochsner Health - Leonard J Chabert Medical Center

  Jun 2011 - Jun 2014

  Training and Development Specialist

  -Lead HealthStream administrator-Coordinated clinical affiliations for 15 schools within 10 different departments-Oversaw bi-weekly new employee orientation at local facility

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  Ochsner Health

  Jun 2014 - Feb 2022

  -Led a cross-functional core team of 11, including IS training, IS analysis, System Nursing Professional Development, and IS PMO to implement a new LMS -Served 200+ customers across 15 Ochsner facilities and 8 partner facilities-Led a team to answer 18,000+ service requests per year with 75% of service requests resolved in 1 business day; 20% resolved in 2 business days in 2021-Served as designated liaison between Learnsoft, Saba Cloud technical support, Elsevier regulatory content, and Skillsoft content Show less

  • Manager - Ochsner Learning Institute

    Dec 2020 - Feb 2022

  • Supervisor - Ochsner Learning Institute

    Apr 2019 - Dec 2020

  • Sr. OLN Consultant

    Jun 2014 - Apr 2019
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  HealthStream

  Feb 2022 - now

  Account Based Success Manager

  -Builds trusting, consultative relationships with customers-Maximizes customers' product utilization and return on investment-Collaborates with sales team, product managers, front line customer support, and executives to support desired outcomes-Leads customers to achieve communicated goals, share ideas for improved functionality, and minimize challenges