Ross Ingram

Experience

• 

  Nestlé

  Jan 1984 - Dec 1989

  Production Manager

  My production career included time in Nestle frozen food factories in both Melbourne and Sydney. During my time in Melbourne I was responsible for the production start-up of Lean Cuisine an innovative calorie controlled frozen meal range. A highlight was being chosen in my first year at the factory to spend 6 months in a NUSA factory training on all production related processes and then returning to commission 2 new production lines.During my time in the Sydney factory the decision was taken to close the plant and relocate it into the Melbourne facility. I was then involved in the transfer and recommissioning of the production lines. Show less

• 

  Nestlé Professional

  Jan 1990 - Dec 2004

  CDS was a Melbourne based distributor of fresh, chilled and frozen foods targeted primarily into the higher end hospitality channels. Following acquisition by Nestle Professional I managed the business with full P & L responsibility. The business was expanded quickly to Sydney and Brisbane during which time I was heavily involved in selecting suitable premises, negotiating leases, fitting out with freezers, chillers, delivery trucks and offices. The business employed approx 50 people with 10 salespeople and State Managers in Brisbane and Melbourne. In 3 years the business grew from approx $ 15 mio to $40 mio winning many contracts with large contract caterers, hotel groups and QSR chains. Show less Key responsibilities were management of existing business and contracts with large accounts including Sodexo, SSL and Compass, other second tier caterers as well as developing new business with larger key accounts. During this time I managed 3 Business Development Managers based in the 3 Eastern States.In addition I worked on many innovative projects, solar/gas powered coffee carts, Cafe Nescafe outlets, Peter's Ice-ceam & Allens Confectionery outlet in Sega World and sponsorships with Stadium Australia and Fox Studios Show less

  • Manager CDS Gourmet Foods

    Jan 2001 - Dec 2004

  • Business Development/National Account Manger

    Jan 1994 - Dec 2000

  • Brand Manager

    Jan 1990 - Dec 1993
• 

  Nestlé Professional

  May 2005 - Mar 2022

  This role supports the implementation a Global Nestle Professional initiative across Asia, Oceania and Africa markets. CLM (Customer Lifecycle Management) is a multi-strand program aimed at bringing the Customer Experience to the forefront of everything we do. Initially the focus will be on deploying a CRM tool C4C (SAP Cloud 4 Customer), Digital Campaign Management and our Customer facing Website. To date successful deployments of C4C have been completed in China, Japan, India, Pakistan. Malaysia, Singapore, Indonesia, Philippines and South Africa. Using Digital Marketing initiatives we will extend our reach well beyond the traditional face to face call of our Field Teams Show less Provide leadership and general management to the NZ Foodservice business that has an annual turnover of $40 MilMember of Nestle New Zealand Senior leadership TeamKey Responsibilities- Full P&L Responsibility- Management of Marketing, Sales, Operations and Finance teams, providing strategic direction, managing performance, ensuring growth targets are met while ensuring alignment with Australian business- Provide inspiring leadership to empower, coach and develop employees to meet career and business goals- Drive strategic innovation projects to deliver growth- Manage contractual and commercial agreements with Key Account customers and Distributors. Show less

  • Africa, Asia, Oceania Program Lead CLM (Customer Lifecycle Management)

    Jun 2018 - Mar 2022

  • Oceania Program Manager for CLM (Customer Lifecycle Management)

    Feb 2017 - Jun 2018

  • Head of Sales

    Mar 2008 - Jan 2017

  • Country Manager Nestle Professional New Zealand

    May 2005 - Mar 2008
• 

  Orbis Wines AS

  Apr 2022 - May 2022

  Vineyard Labourer

  General vineyard laborer including tree clearing, wood chipping, vine removal and maintenance. In 2023 I returned to pick grapes and complete the 2023 vintage, fast becoming another annual excersion.

• 

  Hell's Gate Roadhouse

  Jun 2022 - Jun 2022

  General Hand

  Hell's Gate is a Road House and Cattle Station on the Savannah Way in the Gulf county 50km from the Northern Territory boarder. During June 2022 and 2023 I worked as a general hand undertaking a diverse range of duties including housekeeping, rubbish removal, amenities cleaning, cooking, mowing, stock handling and general labouring on the cattle property. Last 2 years now and becoming an annual get away.

• 

  Downer

  Aug 2022 - Jul 2024

  Gas Meter Reader for Skill Tech part of Downer EDI

  When in Sydney I read gas meters 2- 3 days a week. It keeps me busy and fit and gets me out walking in parts of Sydney I've never seen.

• 

  Oriental Merchant Group

  Jan 2023 - now

  Consultant

  In 2023 I joined Oriental Merchant, a customer from my days with Nestle Professional in a consultant role.Mainstream Foodservice and Key Accounts are a strong growth channel for Oriental Merchant and I am leveraging my experience in this area to accelerate growth in this channel.