Lakshmanan C

Experience

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  Techtronics

  Sept 2009 - Aug 2010

  Technical Support Engineer

  • Provided services to upgrade, build and diagnose faults for Mobile & PC compatible machines (both hardware and software).• Operating System supports includes Windows XP.• Providing Network support for clients • Software up gradation for mobile devices. • Hardware and Software Troubleshooting.• Installation and configuration of network Printers.

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  Quantum Aeon Power Systems Pvt. Ltd

  Aug 2010 - Nov 2012

  Hardware Engineer

  • Experience in developing, debugging and maintaining Embedded Systems.• Testing and analysis of Embedded Firmware of GSM and GPRS and RFID based Electronic bus printing and issuing machines.• PCB debugging and testing.• Expertise in System design based on Microcontroller.• Working with windows patches and tools for critical security updates.• Supporting to Global Standard Applications and software’s.• Deployment Modifications.

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  A B Logics Pvt Ltd

  Dec 2012 - May 2015

  Implementation Engineer

  • Responsible for conducting Site survey analysis and implementing the best possible RFID & CCTV solutions within pre-set budgets and deadlines.• Hands on experience in installation and configuration of different hardware and software.• Internet Information services (IIS) configuration.• Hosting web application in IIS.• Installing & configurations of application like (Operating system, Dot net Framework 4.0, Sql Server, & Deployment Tool kit) in different client Places.• Helpdesk management & Remote support to escalated tickets.• Experience in performing Interactive and advanced installation of Windows operating systems. Show less

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  Tracknnovations Solutions Private Limited

  Jun 2015 - May 2016

  Sr. Project Engineer

  • Helpdesk management, Service delivery & Remote support to escalated issues.• Experience in performing Interactive and advanced installation of Windows operating systems.• Handled escalated issues of customers & providing them the resolution in such an optimum way that converts it into an appreciation.• Managing technical support team which is responsible for infrastructure services on RFID technology.• System & Technical support. • implementation and commissioning the projects in client’s places.• Remote administration of projects and make sure that application running effectively. Show less

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  IbTrack Solutions Pvt Ltd

  Jul 2016 - Nov 2021

  Manager (Project & Opertions)

  • Administering the strategic Project operations initiatives for all India in the RFID (Smart seals) • Generating implementation forecast and developing the plan with budget for all India• Developed strategic presentations to close complex deals with clients and Customs via visuals, presentation & meetings • Handling a team of 20 people reporting under and manage project operations different locations & helpdesk support • Played a vital role in streamlining the collection performance in high billing accounts to strengthen company cash flow• Execute strategic sales plans with my team, which resulted in 50% increase in overall sales and gross margin• Conducted multiple site survey analysis and implemented best possible RFID technology within pre-set budgets and deadlines.• Collaborated closely with Govt. of India customs office to install servers at Bangalore offices and Chennai ports.• Created test cases to conduct positive and negative testing of the application and interacted with the business analysts and developers to resolve the technical issues to meet the client's requirement for a better-quality software product. • Collaborating with software developers and testers to ensure accuracy of the RFID readers and the different RFID tags used in the projects so that client experience is not hampered.• Travelled nationally to install commissioning the projects.• Identified "bottlenecks" and implemented new and improved processes and policies.• Introduced improvements in business strategies based on customer feedback.• Have received multiple appreciations from the clients and company leadership team for the initiatives driven. Show less

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  Bar Code India

  Nov 2021 - now

  Manager (Presales & Projects)