Luis Villedo

Experience

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  Grupo Altegra

  Oct 2012 - Mar 2019

  Project Leader

  I managed AV and IT projects for the customers in México (center-south zone): Domotics, AV systems integration (auditoriums and offices), digital signage. Data and voice networks: WAN, LAN, RF links, telephony systems (IP, analog and hybrid), Network Attached Storage, Enterprise Networking (Fortinet), Security (Fortinet).As business unit leader, I actively participated in the business strategy and the creation of Innotic brand (AV projects focused). Responsible for the design, implementation and testing of the projects, always looking for the customer satisfaction. Show less

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  Palermitano Solutions

  Mar 2019 - Jun 2020

  As North America Operations Manager I worked with a team of engineers and PM in both regions US and Mexico to ensure customer success.- Coordination, implementation of AV projects- Managed and supervised project management and supply chain teams As project manager, I was responsible for the operations in México including logistics, project deployment, hiring, strategic alliances with local partners, vendors relationship and ensure the customer satisfaction. I managed to deliver AV projects for global customers like Uber and Google. More than 30 builds delivered across the country (offices, auditoriums and greenlight hubs). Maintenance tickets program in Mexico, Perú, US, Colombia, Panamá, Guatemala and Puerto Rico.

  • North America Operations Manager

    Mar 2020 - Jun 2020

  • Project Manager

    Mar 2019 - Mar 2020
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  Rahi

  Jul 2020 - Aug 2023

  Technical Project Manager

  Rahi systems is a global AV / IT supplier with offices in 30 cities and 8+ years of experience. Strategic problem-solver with 3+ years of proven solutions to the customer needs within Rahi Systems. Passionate about driving customer satisfaction through the seamless execution of complex AV and IT projects across LATAM. Skilled in leading teams through all stages of the project lifecycle, from quotation and design to implementation, testing, and delivery.Spearheaded Large scale AV/IT projects for global clients across the LATAM region, including:AV installation project: Conceptualized and delivered a customized AV solution for a new corporate headquarters in Mexico, enhancing their employee experience.Global network refresh: Led the successful rollout of a network infrastructure refresh program for clients in Mexico, Argentina, and Chile, ensuring secure and reliable connectivity across continents.Diverse project portfolio: Successfully managed and delivered numerous networking and AV infrastructure projects for clients in Brazil and Mexico, demonstrating adaptability and expertise in diverse technical environments.Regional support: Provided effective AV maintenance services for clients in Peru and Costa Rica, ensuring optimal performance and minimizing downtime.Data center expertise: Oversaw the equipment installation and ongoing maintenance for multiple data centers in Mexico and Colombia, upholding the highest standards of security and uptime. Show less

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  WeInstall.IT

  Aug 2023 - now

  Account Manager