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Clarence Chen

Clarence Chen

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  • Timeline

  • About me

    Lead Engineer for Desktop Services at HTX Singapore

  • Education

    • Murdoch University

      2008 - 2010
      Bachelor of Science in Business Information Systems and Computer Science (Double Major) Bachelor of Science in Business Information Systems and Computer Science (Double Major)

  • Experience

    • GovTech Singapore

      Nov 2012 - Sept 2021

      • Senior Technical Service Consultant

        Apr 2020 - Sept 2021

      • Technical Service Consultant

        Nov 2012 - Sept 2021

    • HTX (Home Team Science & Technology Agency)

      Sept 2021 - now
      Lead Engineer, Desktop Services

      Work with MHA team leaders and outsourced service providers to plan, manage and deliver projects to upkeep, strengthen or create new desktop services to enhance end user service satisfaction and delivery.Execute new initiatives and enhancements that result in innovative use of desktop technologies to pro-actively improve end user computing experiences for MHA officers.Execute projects to deliver desktop services that achieve standardisation of desktop services across MHA agencies to reduce operations overheads and greater satisfaction of desktop services.Monitor and maintain desktop services across MHA agencies and work with outsourced service providers to attend to issues, problems and request for changes. Show less

  • Licenses & Certifications