Muhammad Waheed

Experience

• 

  Pak Mac

  Jun 2006 - May 2010

  Senior Support Engineer

  Provided technical support as an Apple Certified Technician and Microsoft Support Expert, ensuring reliable and trouble-free systems for clients.Designed and implemented networking structures for various organizations, ensuring secure and scalable IT infrastructure.Set up industry-standard IT solutions, including server configurations and enterprise security protocols.Optimized network performance, reducing downtime and enhancing system reliability for business operations.Troubleshot hardware and software issues, diagnosing and resolving technical problems for customers and field staff.Managed IT support operations, responding to queries and providing expert solutions to optimize system performance.Ensured seamless customer service, offering professional guidance to improve user experience and satisfaction.Implemented technical improvements, enhancing system reliability and minimizing downtime for clients. Show less

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  Kuch Khaas

  Jun 2010 - Dec 2015

  Manager Administration| IT Manager | Program Manager

  Led administrative operations, managing office workflows, staff coordination, and implementing policies to ensure smooth day-to-day functioning.Managed IT infrastructure, overseeing network setup, system maintenance, and troubleshooting hardware/software issues to optimize office efficiency.Developed and enforced IT policies, ensuring data security, compliance, and best practices across the organization.Designed and maintained networking structures, deploying industry-standard IT solutions, including server configurations, cloud integration, and enterprise security protocols.Provided technical support, resolving system and network-related issues with a 99% issue resolution rate, minimizing downtime.Streamlined administrative workflows, introducing process improvements that reduced operational costs by 15% while enhancing efficiency.Oversaw event logistics and technical support, managing AV setups, IT infrastructure, and troubleshooting during live events to ensure seamless execution.Directed event photography, capturing high-quality images of corporate, cultural, and social events, editing content, and maintaining a structured digital archive.Managed social media content, uploading event photos and optimizing online engagement to increase brand visibility.Coordinated artist and event management, liaising with performers, vendors, and teams to execute successful events. Show less

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  THE WORX PAKISTAN

  Feb 2016 - Aug 2016

  Business Development Manager

  Provided consultancy on IT infrastructure and enterprise-level network and communication setups, advising businesses on scalable, secure, and high-performance technology solutions.Identified new business opportunities, securing strategic partnerships and collaborations to expand market presence.Developed and executed sales strategies, leading to a 20% increase in client acquisition and revenue growth.Strengthened client relationships, ensuring repeat business and fostering long-term partnerships through tailored solutions and exceptional service.Managed marketing and branding initiatives, enhancing brand visibility and outreach through targeted campaigns and strategic positioning. Show less

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  3rd World Studios

  Sept 2016 - now

  I was Involved in the production of Allahyar and the Legend of Markhor and Allahyar and the 100 Flowers of God, managing project timelines, resource allocation, and execution to ensure seamless delivery.Supervised cross-functional teams, including animation, VFX, post-production, and creative departments, ensuring efficient collaboration and high-quality output.Developed and executed social media content strategies, enhancing audience engagement and brand visibility for the studio’s productions.Managed behind-the-scenes (BTS) content creation, capturing key production moments to showcase the filmmaking process and promote industry recognition.Coordinated with stakeholders for the release, handling distribution-related tasks and ensuring a successful rollout of films.Conducted final product quality control (QC) at the cinema level, ensuring technical and visual excellence before theatrical release.Optimized workflow efficiencies, identifying and eliminating production bottlenecks, leading to improved creative output and streamlined operations.Handled animation service projects for various national and international clients, overseeing production and ensuring high-quality deliverables.Coordinated with key stakeholders, including directors, animators, external vendors, and investors, ensuring project objectives align with the studio’s creative vision. Show less Oversee daily studio operations, ensuring the seamless execution of animation and CG production pipelines while maintaining efficiency and quality.Lead HR functions, including talent acquisition, employee development, performance management, and organizational culture-building, ensuring a motivated and high-performing team.Manage financial operations, overseeing budgeting, forecasting, cost control, and financial planning to drive profitability and long-term sustainability.Develop and implement business strategies, aligning operational goals with the studio’s vision to drive growth, efficiency, and industry leadership.Spearhead process improvements, resulting in a 15% reduction in operational costs while maintaining the highest standards of creativity and production quality.Optimize resource allocation, ensuring cost-effective solutions without compromising innovation, project timelines, or output quality.Establish and nurture strategic partnerships, collaborating with industry stakeholders, investors, and creative teams to expand the studio’s reach and secure new business opportunities.Drive compliance and risk management, ensuring that financial, legal, and HR policies align with industry regulations and best practices. Show less

  • Associate Producer

    Jan 2017 - now

  • Head of Operations | Head of HR & Finance

    Sept 2016 - now